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Mayan Water Hotel

3.0 star property
Lakefront hotel with water park, near Maroma Beach

Choose dates to view prices

Escape to Mayan Water Hotel, where warm tropical vibes await. Relax in the rooftop garden, revitalize at the spa tub, or enjoy water skiing and other water sports on site. With free in-room WiFi and a coffee shop nearby, you can unwind with ease.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Water park
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Hot tub
  • Coffee shop/cafe
  • Air conditioning
  • Garden
  • Arcade/game room
  • Snack bar/deli

For families (6)

  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Minibar
  • Arcade/game room
The current price is CNY458
CNY577 total
includes taxes & fees
May 18 - May 19

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

Minibar, desk, laptop workspace, free WiFi

Standard Room

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room, 2 Queen Beds

Basic Double Room, 2 Queen Beds | Minibar, desk, laptop workspace, free WiFi

Basic Double Room, 2 Queen Beds

8.6 out of 10
Excellent
(4 reviews)
  • Lake view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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  • Airport transfer
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8.2 out of 10, Very Good, 503 reviews
The price is CNY167
CNY236 total
includes taxes & fees
May 31 - Jun 1
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About the neighborhood

Map
Carr. Federal Cancun - Playa del Carmen, KM 50, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Paraiso Golf Course - 13 min walk - 1.1 km
  • Paradise Beach - 19 min walk - 1.6 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 1 min drive - 1.1 km
  • Playa del Carmen Main Beach - 22 min drive - 22.3 km
  • Xcaret Eco Theme Park - 33 min drive - 32.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 36 min drive
  • Tulum Intl. Airport (TQO) - 110 min drive
  • Cozumel Intl. Airport (CZM) - 17.3 miles/27.9 km

Restaurants

  • ‪La Laguna - ‬6 min drive
  • ‪Alberca - Pool - Bar - ‬11 min drive
  • ‪La Fuente -Lobby Bar - ‬15 min walk
  • ‪Restaurante La Plaza - ‬16 min walk
  • ‪Cena Trattoria By El Faro - ‬7 min drive

About this property

Mayan Water Hotel

Mayan Water Hotel features a rooftop terrace and puts you just steps from Maroma Beach. After getting a workout at the fitness center, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A water park, a hot tub, and a snack bar/deli are other highlights.

At a glance

DONE

Hotel size

    • 12 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • The front desk is open daily from 9:00 AM - 9:30 PM
    • Guests will receive an email within 7 days before arrival with check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 37 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free secured onsite self parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 9:30 AM–noon
  • Hosted evening meals daily for a surcharge
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Water park access (surcharge)

What to do

  • Water skiing
  • Pool table

Working away

  • Coworking spaces

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Water sports equipment
  • Romance packages

Facilities

  • Rooftop terrace
  • Garden
  • Fitness center
  • Water park access (surcharge)
  • Arcade/game room
  • Hot tub
  • Outdoor entertainment area
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Braille/raised signage
  • Closed captioned TV
  • Lever door handles
  • Upper floors accessible by stairs only
  • Tile flooring in room

Room amenities

Be entertained

  • 43-inch Smart TV
  • Premium digital channels
  • First-run movies
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Window screens

Sleep well

  • Bed sheets provided

What to enjoy

  • Deck or patio

Freshen up

  • Rainfall showerhead
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 120 to 250 for adults, and MXN 120 to 250 for children
  • Hosted evening meal costs MXN 200

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 2500 per stay
  • Pets are allowed for an extra charge of MXN 600 per pet, per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

Grand Mayan Water

Mayan Water Hotel Hotel

Mayan Water Hotel Playa del Carmen

Mayan Water Hotel Hotel Playa del Carmen

Frequently asked questions

Does Mayan Water Hotel offer free cancellation for a full refund?

Yes, Mayan Water Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mayan Water Hotel?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 37 lbs per pet. There's a charge of MXN 600 per pet, per night, and there's also a deposit of MXN 2500 per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Mayan Water Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Mayan Water Hotel?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Check-out time is noon.

Is there an onsite casino at Mayan Water Hotel?

No, this hotel doesn't have a casino, but Riviera Gran Casino (17-min drive) is nearby.

What is there to do at Mayan Water Hotel and nearby?

Have fun during the warmer months with activities such as water skiing. Relax in the hot tub or enjoy the use of other amenities, which include a water park and a fitness center. Mayan Water Hotel also has an arcade and a garden.

Are there restaurants at or near Mayan Water Hotel?

Yes, there's an onsite restaurant.

Does Mayan Water Hotel have any outdoor private spaces?

Yes, every room features a deck or patio.

What's the area around Mayan Water Hotel like?

Mayan Water Hotel is a short 1-minute walk from Maroma Beach and 12 minutes' walk from Playa Paraiso Golf Course.

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Reviews

Mayan Water Hotel Reviews

8.2

Very Good

8.8

Cleanliness

8.0

Amenities

8.6

Staff & service

8.6

Property conditions & facilities

Popular mentions

Service staff
Room
Restaurant
Location
Car

Reviews

Verified

4/10 Fair

Staff were very friendly and helpful. But the room and amenties disappointed.
Samuel, 1-night trip
Verified

10/10 Exceptional

Very quiet and relaxing.
Giovani, 4-night trip
Verified

10/10 Exceptional

The best cable wakeboarding place in Mexico. Very quiet place in the jungle with planty of wild animals like monkeys, birds ( we met even family of Tucans ! ) Beautiful place.
Pawel, 1-night trip
Verified

10/10 Exceptional

The Mayan Water is a unique boutique property just outside of PDC. They offer wakeboarding at the cable park that is also entertaining to watch. The staff was super helpful and kind.
Emily, 3-night trip
Verified

10/10 Exceptional

Value option!

A great budget option for a traveler who doesn't need a lot of amenities. Quiet, tranquil, and clean.
5-night trip
Verified

8/10 Very good

The staff were very polite and sweet. Things required in the rooms: - better shower head - hook for face and hand towel by the sink
Pui Kim, 5-night trip
Verified

10/10 Exceptional

Perfectly clean and new. Staff were very welcoming and helpful. Perfect location to watch the JOYA Cirque show. Amazing value for money
Abigail, 1-night trip
Verified

10/10 Exceptional

Beautiful spot with some cool water boarding activities. Room was great. They need to open the restaurant. That was the only draw back.
Kimberly, 1-night trip
Verified

10/10 Exceptional

I love the property clean and new, I love doing wakeboarding, I love Otis junior the dog . I dont like the equipment for wakeboarding, its a very expensive sport and the boards, biddings, safe jackets everything for it is very old and they are all broken
ibis, 3-night trip
Verified

10/10 Exceptional

I was pleasantly surprised at how nice my room was with a newer smart TV, stylish room and bathrooms. Excellent AC. It is off the main highway on the opposite side from the ocean. Cannot see from the road, but the signage was good. Staff was kind and helpful. And for the price it was SUPER great.
Emma, 1-night trip
Verified

10/10 Exceptional

It wasn't where the map indicated, and coming in late at night was dark.... But the staff waited for us for a late arrival (11:00pm) and helped us to our room. Room and accomodations were outstanding! Everything made more sense in the daylight when we left.
Richard, 1-night trip
Verified

8/10 Very good

We liked that a staff member met us at our car when we arrived after dark. This hotel is indeed quiet and the room configuration was interesting. Great location for us as we needed to stay in-between Playa and Puerto Morelos. The only thing I definitely didn’t like was Internet signal strength at room #3. Signal was so weak I had to re-connect about (it seemed) every 10 minutes.
Peter, 1-night trip
Verified

10/10 Exceptional

Super clean. Reasonable Rate. Seeing is believing. At first, we were alarmed at the Mayan Water Hotel. Maps turned us around and the entrance was very minimalist. We thought is was closed. Once we checked in, however, it was fantastic. The cleanest room we stayed in in Mexico! It was very quiet, not what you'd expect on that stretch. We stayed our last night, between Tulum and Cancun. While there is no restaurant on the premises, it was just a short drive to lots of options! It was a good "break" away from the go-go-go we'd been on, trying to do as much as possible. We aren't sure how we happened to get a room there, but lucky us!
Pamela, 1-night trip
Verified

10/10 Exceptional

Very nice hotel with a cable park
Pablo, 4-night trip
Verified

10/10 Exceptional

Nice place to relax Very quiet
Verified

10/10 Exceptional

The wakeboarding was awesome and the staff was so helpful and friendly.
Robert, 15-night trip
Verified

10/10 Exceptional

Excelente
ALBA, 1-night trip
Verified

10/10 Exceptional

If you are looking for a relaxing stay, stay here!!! So peaceful away from the loud crowds! Perfect for families who want peace and quiet❤️
Veronica, 5-night trip
Verified

10/10 Exceptional

Very nice 👍
Ibis, 3-night trip
Verified

6/10 Good

Wonderful stay if you want peace and quiet. For the rest ( fun, joy, food, play) look elsewhere
Somayaji, 4-night trip
Verified

8/10 Very good

Very helpful staff, nice room. Restaurant services limited. The water park was quite empty. Good location for a visit to Joya, Cirque du Soleil
Nigel, 1-night trip
Verified

10/10 Exceptional

Hotel And staff are amazing and very helpful. They do have a restaurant within the hotel that’s open till 6 PM which serves good burgers. Hotel room was very clean. Only issue is that it is 20 minutes before Playa Del Carmen which i was not aware of, but other than that it is very quiet.
Yolanda, 1-night trip
Verified

2/10 Poor

Terrible experience
Lovepreet Singh, 1-night trip
Verified

8/10 Very good

It was a nice and clean place, but the restaurant wasn’t open one of the nights we were there and there a no other options unless you have a car.
David, 2-night trip
Verified

6/10 Good

We found the place very clean but lacking services.
Sherrie, 1-night trip