First of all, communication with Wonderful Italy was difficult. They were contacting me through their website about my booking, and they asked for a WhatsApp number they could reach me at. The last time they contacted me was at noon on the day that we were supposed to check in, and I had messaged them my WhatsApp number around 4 so they didn’t acknowledge that they received my message at all. I also texted the number that they had given me but it never went through. The property was difficult to find, and an extremely sweet man who lived in the same complex helped us find the apartment. When we arrived at the property, there was no one there nor was there a front desk to give us the key and check us in for our booking. So, we were forced to book another accommodation late at night because we were unable to get into the holiday apartment we were supposed to stay at for 2 nights.