Not a great experience. No hot or even warm water. We complained and were told that it was normal. We asked other guests and they had hot water to shower. This would have been tolerable for me, but we had young children that cried as they had to shower in cold water. This would be expected in the amazon, but not in a 4 star hotel in the city. To make matters worst, I booked a suite 6 months ago through expedia and paid for it. Upon arrival, it was not available and I was downgraded. I had to pay for the downgraded room again with my credit card and get reimbursed in soles for my original booking.
Angelica
1 晚家庭旅行
8/10
Enrico
1 晚家庭旅行
8/10
Enrico
1 晚行程
6/10
The hot water only worked for 1 of the 3 nights. We complained and once it was "fixed". It only worked once. Outside of that, breakfast was simple and service was good. It has a nice view of the pool and located in a central location
melissa
3 晚浪漫旅行
6/10
Deborah
1 晚行程
10/10
真实旅客
2 晚行程
10/10
Helt nytt hotell, inte helt klart, de bygger fortfarande en hel del. Jättebra standard på rummet, fantastisk service! Lite kallt vatten när man skulle duscha. Poolen var underbar!
真实旅客
2 晚行程
10/10
Very accommodating - due to change in plans we could only stay for 2 nights and our reservation was changed accordingly
Franklin
5 晚行程
4/10
Hotel prioritizes the club on the 4th level over the hotel. Parties go on till 3 am, sound and bass rumbles are heard from 3rd floor suites
anthony
1 晚行程
10/10
Hotel nuevo en la mejor zona. Personal atento y amable. Cama y almohada estupenda