This is a fairly new hotel so it was quiet and the bed comfortable. The ocean view was wonderful. However the staff were constantly apologizing for shortcomings due to not enough staff. The resort fee can be offset by food and drink purchases in the hotel but the coffee shop closed early due to insufficient staff and the room service phone was not answered several times as the staff member was busy elsewhere.
The shuttle service did not run as advertised and I ended up getting a taxi back to the hotel on two occasions.
The room was not serviced until 5pm and I had to ask for bottled water and for the bed to be made.
The location is great for the Ala Moana shopping mall but there is little else in this area.
真实旅客
7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 2 日
Upgraded room and food credit
Craig
Craig,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 2 日
HYUNJUNG
HYUNJUNG,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 30 日
DAVID
DAVID,10 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 24 日
James
James,8 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 24 日
Great property. Love the washer and dryer and full kitchen. This made the trip absolutely phenomenal along with the view and the close proximity to the mall target and Walmart.
Lisa
Lisa,7 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2025 年 1 月 24 日
hidden fees, not so good experience
not so good experience. there is additional fees for parking and ordering room food. the menu is different for in room service compare to in restaurant dining
Hermann
Hermann,6 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 22 日
Vasilios
Vasilios,5 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 21 日
Awesome location if you are on a business trip or want to do major shopping. The reason for four stars is there was very little hot water...some of us had to take a cool shower.
Noemi
Noemi,1 晚结伴旅行
Expedia真实住客点评
2/10 很差
2025 年 1 月 21 日
The cleaning staff did a terrible job. Manager lie and try to over charge for services they did not do
Guerline
Guerline,8 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 15 日
Amy
Amy,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 13 日
アラモアナセンターウォルマートの間で、どちらも歩いて3分ほどでとても便利です。
Jun
Jun,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 9 日
Ariana
Ariana,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 5 日
Waquar
Waquar,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 4 日
Brianna
Brianna,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 1 月 2 日
👎
Noor
Noor,11 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 31 日
I would recommend this property for a day or extended stay. It is very close to the Ala Moana Mall and Walmart as well as the Sam’s Club.