Verified
10/10 Exceptional
Mar 4, 2026
Kenneth
Kenneth, 7-night trip
JOIA Paraíso by Iberostar - Adults Only - All Inclusive
Property class: 5 and above
Adults-only beachfront resort with golf course, near Playa Paraiso Golf Course
Choose dates to view prices
Photo gallery for JOIA Paraíso by Iberostar - Adults Only - All Inclusive
Experience the ultimate retreat at JOIA Paraíso by Iberostar - Adults Only - All Inclusive, where white sand beaches and crystal-clear waters meet luxurious amenities. Enjoy a massage or body scrub at Spa Sensations, take a yoga class or Pilates session at the health club, and dine on Italian cuisine at one of 20 restaurants. With tennis courts, sailing adventures, and snorkeling excursions nearby.
VIP Access
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
- Free parking
- Free WiFi
Main amenities (12)
Main amenities (12)
- Daily housekeeping
- Golf course
- On the beach
- 20 restaurants and 6 bars/lounges
- Full-service spa
- 2 outdoor pools and indoor pool
- Nightclub
- Health club
- Sauna
- Steam room
- Beach umbrellas
- Beach sun loungers
Feel at home (6)
Feel at home (6)
- Private bathroom
- Separate bathtub and shower
- Television
- Garden
- Terrace
- Daily housekeeping
Why we love this property
Beach bliss
White sand beach paradise awaits at this resort. Relax on beach loungers or dive into adventures like snorkeling, windsurfing, and beach yoga.
Spa and wellness escape
The full-service spa offers treatments from facials to hot stone massages. Unwind in the sauna, hot tub, or steam room. Beach yoga awaits in the garden.
Luxury beach oasis
This beachfront resort dazzles with waterfront luxury and a scenic garden. Elegant accommodations meet nature's beauty in this tranquil seaside haven.
Room options
Available filters for rooms
Showing 19 of 19 rooms
View all photos for Suite
Suite
9.29.2 out of 10
Wonderful
23 reviews
(23 reviews)
- Garden view
- 60 sq m
- Sleeps 2
- 2 Double Beds OR 1 King Bed
View all photos for Suite, Oceanfront (Butler Suite)
Suite, Oceanfront (Butler Suite)
10.010.0 out of 10
Exceptional
17 reviews
(17 reviews)
- Ocean view
- 60 sq m
- Sleeps 2
- 2 Double Beds OR 1 King Bed
View all photos for Suite, Pool View
Suite, Pool View
10.010.0 out of 10
Exceptional
4 reviews
(4 reviews)
- 60 sq m
- Sleeps 2
- 1 King Bed
View all photos for Suite, Oceanfront (Corner, Butler Suite)
Suite, Oceanfront (Corner, Butler Suite)
10.010.0 out of 10
Exceptional
1 review
(1 review)
- Ocean view
- 60 sq m
- Sleeps 2
- 2 Double Beds OR 1 King Bed
View all photos for Romantic Villa, Private Pool (Butler Service)
Romantic Villa, Private Pool (Butler Service)
10.010.0 out of 10
Exceptional
3 reviews
(3 reviews)
- Garden view
- 194 sq m
- Sleeps 2
- 2 Double Beds OR 1 King Bed
View all photos for Suite (Upper Floor)
Suite (Upper Floor)
9.89.8 out of 10
Exceptional
10 reviews
(10 reviews)
- Garden view
- 60 sq m
- Sleeps 2
- 2 Double Beds OR 1 King Bed
View all photos for Panoramic Suite, Oceanfront (Butler Suite)
Panoramic Suite, Oceanfront (Butler Suite)
10.010.0 out of 10
Exceptional
6 reviews
(6 reviews)
- Ocean view
- 60 sq m
- Sleeps 2
- 2 Double Beds OR 1 King Bed
View all photos for Suite (Promo)
Suite (Promo)
10.010.0 out of 10
Exceptional
1 review
(1 review)
- Garden view
- 60 sq m
- Sleeps 2
- 2 Double Beds OR 1 King Bed
View all photos for Suite, Oceanfront (Butler Suite, Beach Access)
Suite, Oceanfront (Butler Suite, Beach Access)
- Ocean view
- 60 sq m
- 1 bedroom
- Sleeps 2
- 2 Double Beds OR 1 King Bed
View all photos for Suite (Pool Walkout)
Suite (Pool Walkout)
- Garden view
- Sleeps 2
- 1 Double Bed
Suite with Pool View
- Sleeps 2
Suite with Sea View
- Sleeps 2
View all photos for Double Suite
Double Suite
- 60 sq m
- Sleeps 2
View all photos for Double Suite with Pool View
Double Suite with Pool View
- 60 sq m
- Sleeps 2
View all photos for Suite
Suite
- 60 sq m
- Sleeps 2
View all photos for Double Suite with Ocean View
Double Suite with Ocean View
- 60 sq m
- Sleeps 2
View all photos for Villa with Pool View
Villa with Pool View
- 194 sq m
- Sleeps 3
View all photos for Suite Superior with Ocean View
Suite Superior with Ocean View
- 60 sq m
- Sleeps 2
View all photos for Suite Superior with Ocean View
Suite Superior with Ocean View
- 66 sq m
- Sleeps 2
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About the neighborhood
Ctra. Chetumal - Puerto Juárez, Km. 309, Lote 5, Playa Paraiso, Playa del Carmen, QROO, 77710
What's nearby
- Paradise Beach - 9 min walk - 0.8 km
- Playa Paraiso Golf Course - 16 min walk - 1.4 km
- Cirque du Soleil Boutique at Vidanta Riviera Maya - 4 min drive - 1.8 km
- Nicklaus Design Golf Course - 6 min drive - 2.1 km
- Maroma Beach - 10 min drive - 5.7 km
Getting around
- Cancun Intl. Airport (CUN) - 42 min drive
- Tulum Intl. Airport (TQO) - 119 min drive
- Cozumel Intl. Airport (CZM) - 17.1 miles/27.5 km
Restaurants
- La Laguna - 8 min walk
- Alberca - Pool - Bar - 1 min walk
- Restaurante La Plaza - 11 min walk
- La Fuente -Lobby Bar - 11 min walk
- Star Café - 9 min walk
About this property
JOIA Paraíso by Iberostar - Adults Only - All Inclusive
At JOIA Paraíso by Iberostar - Adults Only - All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages, and yoga, plus you'll be within a 10-minute drive of Playa Paraiso Golf Course. There's plenty of fun with the 2 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Venecia, one of 20 restaurants, serves Italian cuisine and is open for dinner. Other highlights at this luxurious resort include 6 bars/lounges, a golf course, and a nightclub. Fellow travelers like the helpful staff and overall property condition.
All inclusive
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
À la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)
Activities and facilities/equipment
All non-motorized water sports are included.
Land activities
Fitness facilities
Tennis
Tennis lessons
Access to onsite golf course
Use of golf cart
Lessons/classes/games
Aerobics
Pilates
Entertainment
Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties
At a glance
Hotel size
- 310 units
- Arranged over 3 floors
Arriving/Leaving
- Check-in start time: 3 PM; Check-in end time: midnight
- Contactless check-in available
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Contactless check-out available
- Late check-out subject to availability
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum guest age is 18
- Minimum check-in age is 18
Children
- Children (18 years old and younger) not allowed
- No cribs (infant beds)
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
- Free onsite valet parking
Other information
- Smoke-free property
- Caters to adults only
Property amenities
Food and drink
- Free buffet breakfast each morning 7:00 AM–11:00 AM
- 20 restaurants
- 6 bars/lounges
- Beach bar
- Poolside bar
- Swim-up bar
- 24-hour room service
- Snack bar/deli
- Water dispenser
What to do
- Golf privileges
- On the beach
- Tennis lessons
- Beach yoga
- Pilates classes
- Golf lessons
- Kayaking
- Parasailing
- Sailing
- Scuba diving
- Snorkeling
- Windsurfing
- Evening entertainment
- Shopping
- Pool table
- Table tennis
- Bicycle tour information
- Free use of nearby fitness center
- Ecotours nearby
Working away
- Business center
- 4 meeting rooms
- Conference center (37835 square feet of space)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Hair salon
- Wedding services
- Multilingual staff
- Porter/bellhop
- Beach sun loungers
- Beach towels
- Beach umbrellas
- Golf cart on site
- Pool loungers
- Pool umbrellas
- Romance packages
Facilities
- ATM/banking
- Safe-deposit box at front desk
- Garden
- Terrace
- Library
- Health club
- Golf course on site
- Golf driving range on site
- 2 outdoor pools
- An indoor pool
- Shopping mall on site
- Full-service spa
- Golf clubhouse on site
- Golf pro shop on site
- Nightclub
- Sauna
- Massage/treatment rooms
- Steam room
- Banquet hall
- Outdoor entertainment area
- Outdoor furniture
Accessibility
- Elevator
- Elevator door width (inches): 43
- Wheelchair-accessible path of travel
- Wheelchair-accessible concierge desk
- Wheelchair-accessible registration desk
- Wheelchair-accessible registration desk height (inches): 43
Room amenities
Be entertained
- DVD player
- Flat-screen television
- Satellite TV channels
Home comfort
- Air conditioning
- Ceiling fan
- Free stocked minibar
- Coffee/tea maker
- Bathrobes and slippers
- Iron/ironing board
- Window screens
Sleep well
- Pillow menu
- Down comforter
- Blackout drapes/curtains
- Turndown service
- Premium bedding
Freshen up
- Private bathroom
- Jetted bathtub
- Separate bathtub and shower
- Eco-friendly toiletries
- Hair dryer
- Towels
- Toilet paper
Stay connected
- Desk
- Free WiFi
- Phone
Food and drink
- Champagne service
- Free bottled water
More
- Daily housekeeping
- In-room safe
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- LED light bulbs
- Recycling
Special features
Spa
Spa Sensations has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy, and reflexology. The spa is open daily.
Dining
Venecia - This restaurant specializes in Italian cuisine and serves dinner only.
Haiku - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Bella Vista - This buffet restaurant serves breakfast and dinner. Open daily.
Tonis Surf and Turf - This restaurant specializes in international cuisine and serves dinner only. Open daily.
La Brisa - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
- A tax is imposed by the city: MXN 58.66 per accommodation, per night
Optional extras
- Late check-out can be arranged for an extra charge (subject to availability)
Pool, spa, & gym (if applicable)
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property is professionally cleaned.
Also known as
Iberostar Grand Hotel Paraiso All Inclusive Playa del Carmen
Iberostar Grand Paraiso Playa del Carmen
Iberostar Grand Paraiso All Inclusive Playa del Carmen
Iberostar Grand Paraiso All Inclusive
Iberostar Grand Paraiso All Inclusive Playa del Carmen
Iberostar Grand Paraiso All Inclusive All-inclusive property
All-inclusive property Iberostar Grand Paraiso All Inclusive
Iberostar Grand Hotel Paraiso All Inclusive
Iberostar Paraiso Inclusive
Frequently asked questions
Does JOIA Paraíso by Iberostar - Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, JOIA Paraíso by Iberostar - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at JOIA Paraíso by Iberostar - Adults Only - All Inclusive?
Yes, there are 2 outdoor pools and an indoor pool.
Are pets allowed at JOIA Paraíso by Iberostar - Adults Only - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at JOIA Paraíso by Iberostar - Adults Only - All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at JOIA Paraíso by Iberostar - Adults Only - All Inclusive?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at JOIA Paraíso by Iberostar - Adults Only - All Inclusive?
No, this resort doesn't have a casino, but Riviera Gran Casino (25-min drive) is nearby.
What is there to do at JOIA Paraíso by Iberostar - Adults Only - All Inclusive and nearby?
Have fun with onsite activities like kayaking, parasailing, and sailing, and practice your swing at the golf course. Additional recreation onsite includes Pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. JOIA Paraíso by Iberostar - Adults Only - All Inclusive also has 6 bars, a nightclub, and an indoor pool, as well as a sauna, a steam room, and a garden.
Are there restaurants at or near JOIA Paraíso by Iberostar - Adults Only - All Inclusive?
Yes, there are 20 onsite restaurants, featuring Italian cuisine.
Does JOIA Paraíso by Iberostar - Adults Only - All Inclusive have rooms with private hot tubs?
Yes, each room has a jetted bathtub.
What's the area around JOIA Paraíso by Iberostar - Adults Only - All Inclusive like?
JOIA Paraíso by Iberostar - Adults Only - All Inclusive is located a short 14-minute walk from Paradise Beach.
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Reviews
JOIA Paraíso by Iberostar - Adults Only - All Inclusive Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.8
Cleanliness
9.6
Location
9.6
Staff & service
9.6
Property conditions & facilities
Guest review summary
What guests liked
- The pools were beautiful, clean, and well-maintained, offering a great place for relaxation and fun activities. (36 reviews)
- The beach was clean, beautiful, and well-maintained with plenty of chairs and a small rocky area and a nice sized sandy beach nearby. (28 reviews)
- The spa was clean, beautiful, and offered wonderful relaxation experiences with excellent service. (9 reviews)
From real guest reviews summarized by AI.Popular mentions
Service staff
Food
Room
Beach
Restaurant
Buffets
Entertainment
Booking
Drinks
Room service
Reviews
Verified
10/10 Exceptional
Jan 7, 2026
Such a gorgeous, clean, friendly, safe property!
Elizabeth
Elizabeth, 7-night trip
Verified
10/10 Exceptional
Dec 29, 2025
everything was great. This was our 3rd visit to this resort and it never disappoints!
Great service, great food.
Sandra
Sandra, 6-night trip
Verified
10/10 Exceptional
Jan 5, 2026
Very nice hotel. Spacious rooms, clean, nice decorations and very courteous staff. The food is good, not memorable but good. The spa facility is very good with a large worm swimming pool, steam room, hot sauna, massage.
Liliana
Liliana, 10-night trip
Verified
8/10 Very good
Dec 27, 2025
Beach and pools are very nice. On-site, sit-down restaurants have good food and quality service. Ocean-front rooms have a great view from the balcony.
Eileen
Eileen, 5-night trip
Verified
10/10 Exceptional
Oct 2, 2025
A beautiful resort with excellent food
Patricia Ellen
Patricia Ellen, 9-night trip
Verified
10/10 Exceptional
Dec 20, 2025
Staff was very nice, everything was clean. Everyone was so sweet and helpful. Absolutely wonderful. Restaurants were all fantastic
Edison Paine
Edison Paine, 6-night trip
Verified
10/10 Exceptional
Jan 5, 2026
The Joia was friendly and excited to meet every need;from the front door to the beach. Not a detail was left out.
cindy
cindy, 6-night trip
Verified
10/10 Exceptional
Sep 25, 2025
Staff and food was amazing!
Frederick
Frederick, 7-night trip
Verified
10/10 Exceptional
Oct 1, 2025
Beautiful resort, clean beach with easy access from pool, nice rooms with jacuzzi
alex
alex, 4-night trip
Verified
10/10 Exceptional
Dec 23, 2025
Great beach. Service is excellent everywhere on the property. Food was better than before and it was good before too. The buffets and restaurants had excellent selections. Rooms cleaned regularly. Nothing bad to say.
Harold
Harold, 7-night trip
Verified
10/10 Exceptional
Dec 28, 2025
Main pool is clean but freezing. The quiet pool was actually ideal temperature to swim in.
Kristi Noel
Kristi Noel, 4-night trip
Verified
10/10 Exceptional
Oct 12, 2025
Beautiful property and excellent staff! Good quality food and services
Arsalan Arif
Arsalan Arif, 5-night trip
Verified
10/10 Exceptional
Dec 6, 2025
Everything at this resort was perfect. We especially appreciated our butler Benjamin. He went above and beyond his job description to treat us like family.
Bradley
Bradley, 10-night trip
Verified
8/10 Very good
Nov 17, 2025
One of the friendliest staffs I’ve ever encountered in all my travels and no matter what property you were on within Iberostar, everyone was friendly and helpful in anyway necessary
Anthony
Anthony, 4-night trip
Verified
10/10 Exceptional
Oct 14, 2025
We enjoyed the adults only atmosphere, private pools and gym and the butler service!
alison
alison, 6-night trip
Verified
10/10 Exceptional
Sep 6, 2025
Beautiful resort! The staff and the service is amazing.
Tammie
Tammie, 8-night trip
Verified
10/10 Exceptional
Aug 19, 2025
Great adults only all inclusive resort.
Alexander
Alexander, 5-night trip
Verified
10/10 Exceptional
Jul 20, 2025
Very nice place and hospitality!
Curtis
Curtis, 3-night trip
Verified
10/10 Exceptional
Oct 10, 2025
Honestly the staff took good care of me during my stay. I would go back any day.
Chen
Chen, 6-night trip
Verified
10/10 Exceptional
Nov 20, 2025
The staff goes above and beyond to ensure everything is perfect. No request is too small!
Julia J.
Julia J., 7-night trip
Verified
10/10 Exceptional
May 11, 2025
Food was amazing, property was clean and just enough for us
Lynnette Ann
Lynnette Ann, 6-night trip
Verified
10/10 Exceptional
Oct 19, 2025
You won’t find a place like this top notch
Matt
Matt, 3-night trip
Verified
10/10 Exceptional
Aug 19, 2025
I thought I had stayed at nice places before, but this one topped all of them! The food was amazing, the property beyond luxurious, and the staff indescribably friendly and helpful!!
Kimberly
Kimberly, 4-night trip
Verified
10/10 Exceptional
Sep 11, 2025
Staff was great everywhere you went
Robert
Robert, 4-night trip