靠近Blue Gate (蓝色大门)的高档家庭旅馆，设有餐厅
The place was really nice. It is a restaurant and have few extra rooms. There is a live…
They were quite helpful. Arranged an early morning breakfast for us as we had to leAve…
别忘了，集 10 个印章，送 1 晚奖励*住宿
已使用消毒剂清洁住宿；住宿在下一批客人入住前会使用消毒剂清洁公共接触表面；床单和毛巾会经过至少 60℃ 的高温清洁；清洁后会对客房门进行密封；住宿使用静电喷雾进行清洁消毒。
We went to the hotel a day early to let them know we were checking in late the next day and they said everything was ok. When we showed up the next day, they didn’t have our reservation. After showing them the hotels.com booking, we were taken to our room. There was no soap and the AC only worked on high (not low or medium). Worst of all, the shower wouldn’t drain so we had to shower in a flooded stall and the free WiFi didn’t reach our room. I complained the next morning to find out that the person responsible for our booking, didn’t tell the staff we were coming, and didn’t properly prepare the room. House keeping drained our shower and advised us we had to twist off a part of the plug to release the drain. WiFi should have worked but they forgot to give us the new WiFi code for our room. Just poor customer service over all and a pretty run down accommodation.
住宿 1 晚, 2019年09月25日
Service is very slow. They did not replenish toiletries so we need to walk all the way down and ask for it everyday. Other things are fine. Room is comfortable.
与朋友一同住宿 3 晚, 2019年04月26日
Architecturally amazing. Location was very close to the Blue Gate right on the edge of the Médina. Two minutes and you are in the thick of it. The crazy thing is it is tucked into a doorway without a sign. I was lucky and was taken there by someone who could find it. The roofed courtyard is a restaurant. Breakfast was pretty good. There were two young men “porters” who were particularly helpful and kind.
Renee, 住宿 3 晚, 2019年01月24日
The moment we arrived, the staff tried to short change me by about $20. Then our room was on a fourth floor, up a staircase with no light, where I fell. My pregnant wife was nervous going up and down. They advertised WiFi, but there was none in the room. No one ever came to clean the room in 3 days, and it smelled like sewage. Did not look like anything advertised. When I was leaving, staff comes and asks for tip for cleaning ladies, I said no one ever cleaned my room!
住宿 3 晚, 2019年01月06日
The breakfast was excellent et the staff very friendly.
全家住宿 5 晚, 2018年12月19日
Very good location right outside the Médina. Very easy to grab a cheap taxi for 10 MAD that will drop you right at the front door. Nice welcome tea when you get there. I would recommend this place as it was clean. The only problem was that we were on the top floor and the WiFi did not reach there.
浪漫之旅住宿 1 晚, 2018年11月18日
The descriptions of the suites on Hotels.com are false and misleading. I sent feedback immediately upon check-in but as of today I have not received a response/follow-up and they remain unchanged. Belle de Nuit (the room we booked) is listed as having 1 queen and 2 singles, Belle de Jour is listed as having 1 queen and 2 double sofa beds. In fact, each has 1 queen and 2 very narrow, very firm sofas. Luckily, Belle de Jour was available when we arrived and the queen was actually two twins put together, so they were able to separate them for us to each get an actual bed. But it was quite difficult and distressing trying to explain why we were so upset with being misled, and that we needed two beds, as at the price we’d paid, neither of us should have to sleep on the skinny hard sofa for 4 nights. Once that was sorted, the room was lovely. The heating worked quite well, but would have benefitted from a ceiling fan to circulate the hot air as the ceiling is very high. The bathroom was good and bad. The shower water pressure and temp were great; but no shower curtain meant half the floor flooded every time we showered. Leave everything by the sink and it’ll be OK. The included breakfast was lovely and more than we could eat! The wifi was OK (not great) and dropped out at times. There seemed to be another stronger router, but when I asked, the manager wouldn’t give me its password. There is an extensive rooftop terrace which would be lovely in warm weather.
与朋友一同住宿 4 晚, 2018年11月10日
Loved the location, walking distance to Blue Gate and taxis available right outside the entrance of the hotel. Want to mentioned to of the employees that made my stayed great, an older lady that cooks and clean, as well as the guy that serves breakfast in the morning, both great customer service and friendly. The only downside of my stay was that my room was all the way on the rooftop and at night there was no lights on the stairs nor by my room, everything was pitch black and Injad to use my phone light. I asked for this to be fixed in three different occasions, nothing was done, looked like the owner wants to save money on electric as they had the fuse to that floor off. Other than that, I liked it.
Ana, 住宿 3 晚, 2018年11月06日
Great location Very helpful staff Room was excellent
住宿 2 晚, 2018年10月08日
Good location- five minutes to Blue Gate. Room was not so big but was clean and tidy with clean bathroom. Free breakfast provided with various drinks and food, food was tasty and delicious. The most impressive thing was friendly and helpful staff, especially the lady who prepared the breakfast for us everyday. She was cheerful and alwalys gave us a heartwarming feeling.
Steve, 住宿 3 晚, 2018年07月28日