行铂酒店预订

"早餐有當地越南特色、豐富員工樂於助人、客房乾淨整潔"

"機場接駁很方便，飯店員工很親切，貼心照顧客人。非常棒的住宿經驗 "

"Location is actually not bad, the price is quite reasonable, and it’s very convenient in the old town area — I booked the hotel to give it a try. I hope the hotel can make the following improvements: 1. The staff are generally very polite, considerate and attentive (especially the female colleagues), but some employees’ English is rather poor, which causes communication problems. Not only do they fail to understand guests’ needs, some of their ways of handling situations confuse or even anger customers. It may also be because they are really busy and not yet able to respond adequately to guests’ needs. 2. There are no chairs in the room, the space is very limited, and it differs somewhat from the photos. From the pictures I expected the room to have a window, but it turned out to be sealed and covered with curtains. 3. Several times there has not been enough hot water when showering, and on one occasion the shower drain was blocked, causing the bathroom to flood. 4. The hair dryer is not powerful enough; if it’s important to you, bring your own. 5. The front desk had originally promised to do a morning call at a certain time but ended up doing it 15 minutes late. "

"除了位置方便以外，相片跟本與實況相差什遠，設施更舊到不堪，花灑的水又小又慢，床單毛巾又舊又污糟。有電梯但要行幾層樓梯才到。"

"Yes"

"地理位置超便利 員工熱情友善"

"服務人員態度很好"

"Excellent location! The staff’s are friendly and helpful, and the breakfast has a lot of selection and taste fantastic! I recommend to everyone who wants a decent place to stay in Hanoi!"

"職員很細心，從入住到退房都跟進得很好，而且還有小禮物，退房時還會詢問住宿體驗"