The scenic city of Lauterbrunnen entices visitors with popular attractions including Valley Museum Lauterbrunnen and Staubbach Falls, and is loved for skiing.
"Room is clean and fragrant. However, there’s a lot of noises at past midnight that can be heard. A lot of construction going on during daytime.
Breakfast is nice but can improve by changing set of menu each day.
Staff are amazing and helpful."
"Wonderful stay with everything we needed. Had a 3rd floor room directly over the train track but barely heard the train as it was very sound proofed. Excellent and convenient location. Delicious breakfast and a Migros across the street to shop for supplies before our hikes. Would happily stay here again!"
"Hotel was very dangerous to stay with no amenities, no heat in freezing cold weather, no iron ,no coffee,no water, no refrigerator in the room ,and furniture was old and broken .Walls had mold and water marks.we regret for staying there and would never recommend to any person to stay at that place .Staff was awfully rude .Would suggest Expedia to just take off that hotel from their panel."
Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel
2/10 Terrible
"*Do not book if you anticipate a late evening arrival*
My friend and I were commuting from Zurich to Wengen late in the evening (around 11:00PM). We called the hotel staff to notify them of our check in time, only to be told that the last train we were waiting for was under some sort of construction and that there were no more trains after midnight. According to the hotel staff, it seems like trains going under construction was a normal occurrence and it would take 1.5-2hrs to hike up the steep trail. We already knew it was a car free town so there was no way of even getting there.
We ended up cancelling our booked stay because there was no way two girls with two bags and three luggages would hike up a trail of about 500m elevation in the dark. The hotel gave us a refund for the first night but refused to refund the second night because they argued we still could’ve made the booking. It's already upsetting that our travel plans were disrupted, and I get that times are tough and maybe business isn’t great but it’s quite unfortunate that they couldn’t be more understanding of the situation.
Just a tip for anyone who reads this, unless you absolutely have to book a stay in Wengen, I highly recommend you not to. You are far better off staying somewhere in Interlaken and for cheaper as well."
"Extremely clean room. Super nice and helpful staff…each member of the staff was so kind. The view…OMG..breathtaking!!! The breakfast was marvelous! Don’t miss the gondola ride up to Eiger glacier or further to Jungfrau!! Had a SPECTACULAR time!!"