Somerset Hotels

"Very relaxing place to stay Staff were particularly friendly and helpful Huge bed in our room but definitely needs a mattress topper (room 27) Room needs decorating and updating but think they have started on rooms But still a nice place for our overnight stay"

"The hotel was clean and facilities generally good, although beds not overly comfortable. Staff very friendly, polite and helpful. Breakfast was very good as was the parking. I would use the hotel again in the future. Our stay was spoiled slightly by other noisy guests and unsupervised children in the restaurant and running in the corridors in the early hours. This was not the hotel’s fault. Good location"

"Overall it was a clean and comfortable stay. We stayed for a weekend in April. Staff were really friendly and helpful. Just a few things in room that needed touching up in our room but did not affect our stay. Nice and quiet as well. "

"The room and staff were lovely. Unfortunately the breakfast which I had thought was in luded was not and at £15 expensive...Our room had a constant loud banging noise all night from the balcony roof so we had no sleep."

"So disappointed, hotel looked and was good, staff lived in a different world! No evening meal offered, although we were having breakfast there was none available and no staff until my partner saw a cleaner who didn’t know we were even staying and then no offer to make breakfast. Want to be reimbursed for the cost of two breakfasts."

"Rooms clean and warm but could do with a freshen up decoratively. Staff were very helpful. My only issue was the lack of disabled facilities. The ground floor rooms were sorted, but no walk in shower was available for us, and the small lift in the bar area was not working, nor did I see anyone attending to it during our 2 night stay. This limited where my family could sit for meals."

"The reason we chose the Royal Ashton was that they allow pets (for a fee) The room are clean and have good beds. But this hotel has been very ambitious in cramming as many rooms as possible in an old building!"

"Sea view from my room"

"This is a difficult review. The owners have only recently taken over and are working hard to improve things. The place is very tired in places, needing repairs and redecorating. The staff were lovely, the food was very good, the bed was nice, clean and comfortable.....but there were stains on the carpet and the bathroom was dirty."