Hotels in Playa Mujeres

"Very clean. Staff is all over and always ready to help. Great resort to stay if you want pre-planned activities or just lay on the beach. Highly recommend going to the pool party at the other hotel RIU Caribe "

"Every single thing about this resort was absolutely fantastic. We are already in the recess of rebooking for a longer stay. The food, the rooms, the entertainment… perfect for us. "

"The room was very clean with an excellent view. The staff were very courteous and helpful. Wide variety of food to choose from. Beach was wonderful. Would not use Destination Services for transportation. Extremely poor staff, service and procedures."

"Stay was really good. Resort is really nice and easily accessible to beach , pool, kids zone and bar and restaurant. Food was good also and they have shows every night which we really enjoyed. Room service was great and rooms were always left neat and clean during room service. "

"Clean, comfort and great service"

"Clean room, friendly staff and I loved the activities that was at the resort. It was a great time"

"The rooms were clean. Amenities was awesome., the pool entertainment was the best that I’ve seen"

"Cleans room and loved they changed out sheets and new towels everyday. I forgot my wallet with passport at the breakfast restaurant and the waiter was kind enough to run it to me. All the employees were very very friendly. And never felt unsafe leaving things. Staying here again. "

"We just spent a week at Atelier Playa Mujeres from January 25–31, 2026, and had the most wonderful time. This was a family trip with my husband, sister, and mom, and it truly exceeded all of our expectations. We’ve stayed at three other resorts in Cancun before, and this one is by far the most luxurious. We kept talking about how incredible the food was, and the customer service was outstanding. Every staff member greeted us with a smile, made eye contact, and genuinely seemed happy to help—it really made us feel welcomed and cared for throughout our stay. The weather wasn’t ideal (cool and rainy at times), but even that couldn’t take away from the experience. We still thoroughly enjoyed ourselves and felt very well taken care of the entire week. We also did the hydrotherapy and massage at the spa, and both were excellent—no surprise that they’ve won awards. It was truly a highlight of the trip. After reading a few one-star reviews here, I honestly feel many of them don’t reflect the reality of this resort. The hotel and staff clearly put in tremendous effort, and our experience was nothing short of exceptional. I would happily recommend this place to anyone—especially family and friends—and would absolutely love to return."