Hotels in Pueblo West

"Very quick easy check in. The front desk staff was helpful. He was kind enough to walk myself and my elderly mother to our room because it was late when we checked in. Pillows were so soft!"

"The television in the sitting room did not work, and despite numerous requests to front desk it remained inoperable for the two nights we were there. Housekeeping did not come and whan they were in the unit next door I inquired if they were going to do my unit and was told no. It was later in the afternoon, probably 4:30, BUT they had not come earlier The toilet did not function properly and there was no one in maintenance when the problem was discovered. The front desk man, Pablo, offered to try to break away and come look at it but the man was already dealing with a lot. He did find a plunger that allowed the water to drain from the bowl but the seal was leaking and the toilet ran continous. Numerous times I had to stick arm into toilet to get it to seal. Several previous trips things were ok at this location BUT the recent trip seemed to be filled with people that did not care with the exception of Pablo who apologized numerous times."

"breakfast was "ok" i stayed last November and it was better then. To be clear it wasn't bad, just better the first stay."

"My only complaint was I had to ask for a cup and the coffee maker instead of it being in the room already. Otherwise, it was a great stay."

"No chair in room. Towels were threadbare. No water glasses. People in the next room were loud all night. Yes ALL night. With the tv volume on 10. Had a horrible stay. "

"Our room was superb when it came to cleanliness. Smelled good, fresh bed. Breakfast had wide variety, something for everyone. Staff was easy to find if needed. There was a pool to relax in. Love this place, will be back if traveling through again."

"Quite noisy if you are on second floor 233 or 231 where there is a balcony"

"Everyone is very respectful, the hotel is very nicely kept and very organized. The breakfast is great. The pool and hot tub are very clean. The rooms are roomy I give it 10 out of 10!!! 10 being the Best!!!! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️"

" Everything was Great! Would definitely stay there again! "