Hotels in Playa del Secreto

"Para empezar la playa estaba llena de sargazo. El hotel se vio que no le pone empeño para tener limpia la playa. Si buscas un lugar para estar relax y poderte meter a la playa les recomiendo que se vayan a la zona hotelera. Alli estan las playas mucho mas limpias, y estan cerca de cualquier acrividad. Aparte, solo hay 2 albercas y no tiene la barra adentro en las albercas. Para pedir unbtrago tienes que salir de la alberca, aunque la barra esta alli es un inconveniente. El bufet, la comida no me encanto. Esta muy chico y la variedad de comida es muy reducida. Podrían mejorarla muchisimo Otra cosa es que no hay muchas actividades o Show. Por otro lado, las personas que trabajan alli... Todos son muy amigables y te hacen sentir bienvenido y los cuartos estan muy limpios."

"This property doesn't have a dedicated parking lot. Be aware it is very difficult to get coins for the meter and it doesn't take credit card from the US. Other than this, I would go back in a heart bit. Great place and amazing location!"

"Very good family friendly"

"Very good"

"N/A"

"Property was absolutely beautiful. "

"The grounds were beautiful and well kempt. Staff were constantly working on up keep. The food was delicious and even better than expected for an all inclusive. The drinks were average. The rooms were very clean and well-maintained, only complaint about the rooms were that the bathrooms were glass along the tops of the walls so if you turn the light on at night it illuminated the whole room. Any additional requests (blankets/pillows) were quickly addressed. The pools were fantastic and not crowded and very clean. The waterslides felt as safe as possible, no gaps, attentive lifeguards and undersides were padded to prevent hitting your head in the kiddie section. Beach left something to be desired. Kind of narrow and quite rocky, we definitely felt water shoes were a necessity. But there were always shaded chairs available. Obviously out of their control but lots of sargassum 3 out of our 7 days and the last 2 days there was minimal effort to contain it (maybe because it was windy/stormy weather). Kids club was pretty lame, we didn’t do many of their activities since they seemed to take place after our bedtime but not much of a playground and no indoor area for kids to get energy out. Check in took a long time, check out was a breeze. We thoroughly enjoyed the wildlife and only once had to shoo away the coatis. we forgot to lock our sliding door one day and an animal got into our snacks. Overall we had a fantastic time and it exceeded our expectations. We would 100% return!"

"Staff very attentive and courteous. Room was spacious. Recommended if staying an extra day in Cancun if needed specially close to the airport. "

"The perfect family vacation!"