The romantic city of San Bartolomé de Tirajana is full of attractions, such as Aqualand Maspalomas and Salobre Golf Resort, and is loved for its beaches and restaurants.
Las Palmas de Gran Canaria is known for its beaches and cafes, and entices visitors with popular attractions including Las Canteras Beach and Port of Las Palmas.
Check out reviews of Las Palmas hotels guests love
Vitalclass Lanzarote Resort
8/10 Good
"Good location and friendly staff except for the men on reception.
hotel needs lots of maintenance in rooms and spa area very tired.
Food ok but cold if you didn’t go in at start of service and very limited choice."
"Had a lovely stay we had a double room with sea view which was lovely and so quiet and peaceful. The room was spotless with everything you would need and the bath robes and slippers were an added bonus. This is our second stay here and wouldn't hesitate to recommend Breakfast fab with such a good selection. The freshly prepared omelettes were delicious. Fantastic location if you love the beach and love walking and only a short drive to Morro Jable with lots of good bars and restaurants. "
"Room was okay. Needs more attention to detail. Balcony door wouldnt lock.
Half board on this stay, most food was okay, but one evening there was chicken that definitely needed more cooking, lots of food served is from tins (mushrooms)"
"This was a great property! The staff is really friendly and really helped us out. Especially after I had left some valuable stuff in the room when we were rushing out trying to catch our flight. I called when we got back to Madrid and the staff couldn't have been more helpful in locating our missing items and coordinating their return to us. Would definitely recommend staying at this resort. It is really centrally located in Mogan."
"Were pleasantly surprised with the junior suite size and with amenities in the room. Breakfast was probably the best I’ve had at any hotel abroad and I’ve been to a few. Staff couldn’t of been more helpful if they had tried. Think we will definitely return within the year.!"
"My general impression is that the room felt too cheap for how expensive it was. I had multiple issues which, to their credit, the staff responded to with concern. It’s the little things as they say: there was no hand soap in my room, and when I asked for it, they just said they had run out. It wasn’t until I got a bit upset that they sent me some body gel to compensate.
There were also issues with the toilet (constantly running water), which led to it needing to be replaced; this took a couple of days. And the AC is locked at 18 Celsius, which means it isn’t really cooling down enough. When we mentioned this they sounded surprised, which is not believable considering that it happens in several rooms.
This hotel is good for the adult things and the proximity to Yumbo, but one can do better for the price, without a doubt."
"Staff were consistently rude and unapproachable to both myself and my wife, which completely took away from what was meant to be our honeymoon. At times, we were simply ignored, which is unacceptable at any hotel, let alone a resort of this standard.
When we tried to book the spa, the staff there told us it was fully booked in a dismissive and borderline hostile manner. It didn’t feel right, so we checked with main reception, who confirmed there were actually spaces available. This means we were either misinformed or outright lied to. When we returned later that day, the spa staff looked shocked to see us, like they didn’t expect us to come back.
Breakfast was no better. As it was our first time, we asked a few basic questions about seating and food options and were met with the same attitude, short, dismissive responses, or being ignored altogether. Staff were rude, avoidant, and at times spoke to us in a raised or abrupt tone.
The hotel itself is clean and the facilities are genuinely very good, which makes the service even more disappointing. Aside from the cleaning staff, who were great, most of the team we encountered were unprofessional and clearly uninterested in helping guests.
Overall, I would not recommend staying here. This wasn’t an isolated experience, other guests we spoke to had similar issues. It’s a real shame, because the facilities are excellent, but the service lets the entire place down."