Staffordshire Hotels

"I booked a superior room for 2 nights with my wife. We arrived about 2.30pm and the room wasn’t ready. There was some confusion from the front desk about our later dinner reservation, the receptionist stated I didn’t have a booking and despite my assertions she didn’t really seem to believe that I had booked it months ago. She said it wasn’t recorded. She only relented when I showed her their messages to me confirming the booking. Anyway, awaiting the room we went to the bar. The staff in the bar were lovely and it was well priced for a hotel, the actual bar was a little cold. When we got into the room, I can’t say it was ‘superior’. It was a little small, cold and not well lit. There was no safe nor minibar/fridge something I would have expected for £162 per night. When I raised this at reception it wasn’t well received, the lady was polite and they did put in a room heater. Evening meal was lovely and again the staff in the bar, where we ate, were lovely and provided a great service. Breakfast on the first morning was a buffet affair and in the main was well cooked. On the second morning breakfast wasn’t as good, my wife had Eggs Benedict but the poached eggs were hard (as were mine) and the Hollandaise sauce was split, we never got the requested toast- poor show chef! The actual grounds at the hotel were beautiful and lovely to walk around the lake and close by canal. Altogether it was a nice stay but not as good as I’d expected. "

"We have just had a two-night stay here over the Bank Holiday weekend and couldn't fault it. Staff were welcoming and helpful. Our dog-friendly room was thoughtfully situated at the end of a corridor in a quiet area and was spacious and very clean. Bed was comfy and breakfast choices plentiful. No problem parking either - always seemed to be plenty of spaces. Suited us very well for our short stay."

"Clean and comfortable room "

"Spacious rooms in a gorgeous location. Clean rooms with all amenities needed, and great staff. Only point of improvement would be the Internet connection and temperature regulation."

"Polite staff Great location for the event Great price Quiet room comfy bed Excellent tasty food nice breakfast buffet Staff excellent Overall 10/10"

"The room was well equipped, clean and modern and so comfy. By far the best ibis I’ve ever stopped in. "

"Room very hot no cooling"

"Beautiful setting, very helpful staff. Lovely room. Great location. Slight downside was our room was over the function suite, but the noise stopped by midnight, and we had a great nights sleep after. Plenty of choice for breakfast, and freshly prepared to order. Only 15 minutes to our gig in Stoke, but beautiful rural location, with pretty gardens to enjoy"

"Hotel in good location reception needs some love bedroom very clean and comfy plenty hot water"