Buena opción de hotel. Limpio, camas cómodas, personal amable. Desayuno aceptable.
MARÍA ELENA MONTSERRAT
MARÍA ELENA MONTSERRAT,2 晚行程
已验证
8/10 非常棒
2026 年 2 月 21 日
Very good hotel
Anargyros
Anargyros,2 晚行程
已验证
8/10 非常棒
2026 年 2 月 21 日
Very good hotel
Anargyros
Anargyros,1 晚行程
已验证
10/10 绝佳
2026 年 3 月 20 日
Personal super amable and habitación muy espaciosa.
Sara
Sara,7 晚行程
已验证
10/10 绝佳
2026 年 4 月 22 日
Personnel serviable et sympathique, chambre spacieuse,dommage que le ménage ne soit fait qu'un jour sur deux, de quoi faire la vaisselle serait bien,
Jean-Pierre
Jean-Pierre,3 晚行程
已验证
10/10 绝佳
2026 年 3 月 19 日
Great experience overall
Michael
Michael,3 晚行程
已验证
10/10 绝佳
2026 年 1 月 25 日
Nice hotel
Anargyros
Anargyros,7 晚行程
已验证
10/10 绝佳
2026 年 2 月 15 日
Muy bueno el lunar nos encanto todo.
Yolanda
Yolanda,4 晚行程
已验证
10/10 绝佳
2026 年 3 月 15 日
Nos gustó el hotel, su ubicación, seguridad y tranquilidad. El club de playa que manejan está lleno de sargazo, sería prudente verificar las condiciones antes de acudir. La cama y sofá en la sala de estar son geniales para descansar y dormir.
Silvia
Silvia,2 晚行程
已验证
6/10 不错
2026 年 4 月 29 日
The beds were right next to the door and you could hear everything. The water never got warm. Not great
Kristina
Kristina,5 晚行程
已验证
10/10 绝佳
2026 年 2 月 28 日
Very clean, very polite staff located in a very nice area where you could walk around and see many different parts of local life and culture. It was really a great weekend. Our room was not ready for whatever reason and so they gave us the penthouse, and that was the most gorgeous room we have ever stayed at anywhere in the world, and we travel frequently
christina maria
christina maria,2 晚行程
已验证
10/10 绝佳
2026 年 3 月 14 日
They upgraded me to suite for free.
Fernando
Fernando,2 晚行程
已验证
10/10 绝佳
2025 年 12 月 28 日
Propre, bien situé au calme
Sébastien
Sébastien,6 晚行程
已验证
10/10 绝佳
2026 年 3 月 5 日
Hôtel très bien situé, très propre, personnel gentil, accueillant et disponible en cas de besoin. Chambre confortable, cuisine bien équipée. Nous avons passé un mois au Serenity (corner suite 3e étage) et nous avons apprécié. Les photos sont fidèles, juste que le mobilier n’est plus neuf. Roof top spacieux.
Jean-François La
Jean-François La,28 晚行程
已验证
10/10 绝佳
2026 年 2 月 27 日
The room was beautiful, clean and in a great location. Staff were friendly and helpful. The hot water was a tiny bit iffy and there was a lot of constructuon noise. But we lo
Janice
Janice,8 晚行程
已验证
6/10 不错
2026 年 4 月 12 日
Toallas viejas y no servía el elevador
Jorge
Jorge,1 晚行程
已验证
6/10 不错
2026 年 3 月 22 日
The room we had was very basic. A bed, a desk, two night stands, tv, luggage stand, armour with a safe. The bath room was clean with a couple towels and basic toiletries. The a/c worked well and the bed was comfortable. The staff was helpful. They only provide housekeeping every other day.
Mabel
Mabel,6 晚行程
已验证
8/10 非常棒
2026 年 3 月 27 日
O espaço e a localização são muito bons, o que torna a estadia bastante conveniente. A limpeza é feita em dias alternados.
No entanto, há um problema relevante que compromete a experiência: o chuveiro não funciona adequadamente. A pressão da água é muito baixa e a temperatura é instável, variando entre muito fria e excessivamente quente.
PEDRO GUILHERME
PEDRO GUILHERME,5 晚行程
已验证
8/10 非常棒
2026 年 2 月 27 日
This place has seen better days. They promote a full kitchen but there are no utensils to cook or to eat. Towels and bedding are clean but I can’t say the same for the rest. Desk receptionist Fernanda was very welcoming and helpful
Maryse
Maryse,13 晚行程
已验证
8/10 非常棒
2025 年 11 月 6 日
Muy amables, limpio bien ubicado cosas que mejorar para hacerlo repetitivo para los clientes.
EDUARDO
EDUARDO,2 晚行程
已验证
8/10 非常棒
2026 年 1 月 11 日
Clean room. Nice staff. Cleaning service was great. Don’t expect life up in the bar on the rooftop.
Judith
Judith,4 晚行程
已验证
10/10 绝佳
2025 年 2 月 2 日
Everything was great we would stay there again
Mike
Mike,3 晚行程
已验证
8/10 非常棒
2026 年 1 月 6 日
Overall clean room for Mexican standards, missing some amenities for the kitchen like dishwashing soap & sponge. Hot water on & off throughout the stay, but they accommodated us by proposing another room for our hot showers, inconvenience to step out of the room each time. Well situated near a great gym, restaurants, beach & 5th avenue. Big room great for a family of 3 or 4. Breakfast & restaurant staff very friendly.
Tiffany
Tiffany,7 晚行程
已验证
10/10 绝佳
2024 年 1 月 8 日
Sehr schön Hotel, perfekt Location
caroline
caroline,3 晚行程
已验证
10/10 绝佳
2025 年 6 月 20 日
Great stay in Playa Del Carmen. This hotel was close to 5th Ave and quiet and comfortable. Would definitely stay again.