The front desk staff, who is from Ukarine, he is very warm heart, helpful and good attitude.
BIN
BIN,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 15 日
Spacious, clean, and comfortable room with easy accommodation's for our Chihuahua. Bathroom was large and clean with a lovely bathtub and big shower - and the beds were so comfortable! Definitely one of the better spots to stay at in Banff.
Cassie
Cassie,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 14 日
Did not use the kitchen but everything seems in order. room clean and staff very friendly
Kimo
Kimo,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 3 日
Thank you for upgrade!
Phebe
Phebe,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 2 日
Excellent room cleanliness and condition.
Prabjot
Prabjot,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 26 日
Tegan
Tegan,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 24 日
Staff was friendly and helpful. Room was clean, but entire facility is dated.
Edwin
Edwin,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 24 日
Mark
Mark,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 6 日
Extremely dated and crazy over priced. Pillows were cheap and hard and not comfortable
Bob
Bob,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 28 日
Smooth checked in. Staff friendly and helpful. Spa and pool on renovation but given options to use sister company. Free hot/cold drink. Clean and spacious room but dated. Walking distance to town
Fritzi
Fritzi,3 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 26 日
Infrastructure from WiFi to mattress is quite poor. Especially for the money being charged.
Abhimanyu
Abhimanyu,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 21 日
Anthony
Anthony,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 19 日
Ashley
Ashley,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 9 月 18 日
Good service from staff and clean. Nice bedding. Two bedroom suite was convenient and small kitchen worked well although seating for eating was limited. Decor was dated but functional.
Linda
Linda,3 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 9 月 17 日
Close location to downtown and shops. Older hotel but has been nicely maintained. Comfortable bed and large bathroom only issue no safes and pillows lumpy and big. Liked having a refrigerator in room too
Julie
Julie,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 9 月 16 日
We stayed with our 5yo son - room accommodated us with a large king bed upstairs & fold sofa down stairs. Staff were prompt at attending & placing bedding on the sofa. Town centre is a short walk. There is a large playground on the next block. Only downside was no clothes washing facilities
Amber
Amber,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 16 日
Serena
Serena,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 16 日
Staff was friendly! Room was fantastic. We are on a long trip and a hotel room is worth it when you can sleep like a log.
Graham
Graham,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 15 日
Great
David
David,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 12 日
Gerald
Gerald,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 9 月 11 日
スタッフが親切で過ごしやすかったです。
Kyoka
Kyoka,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 11 日
The staff was very helpful.
Verne
Verne,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 10 日
Adrien was great when we checked in! Very nice accommodations and perfect for us! Neil, in the sister hotel of Royal Canadian Lodge, was a GREAT help when we were just moments from not making our Lake Louise tour!!! Great experience!! Highly recommend!
Donna
Donna,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 10 日
We asked to change rooms and were accommodated immediately