Double charged no compensation for the inconvenience caused and have to wait 7-10 days for a refund
Gary
Gary,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 12 日
Everything was nice but I didn’t know the water park wasn’t included I wish that would have been told to me before arriving
Whitney
Whitney,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 11 日
ashley
ashley,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 6 日
We had a great stay! Went for a girls trip and all the amenities were awesome!
Ashley
Ashley,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 5 日
Our stay at the resort was amazing. The room was spacious and load it with all the amenities.
David
David,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 2 日
Noise from adjoins room horrendous- not one pillow was more flat for those who can’t have overfill pollows
Anne
Anne,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 29 日
Jamie
Jamie,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 26 日
Rebecca
Rebecca,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 15 日
Water Park is not Free
The hotel was great overall, but one downside was that YOU HAVE TO PAY TO ACCESS THE WATER PARK!
And it’s not like it’s anything fancy or an ultra modern water park, it’s just a few slides and it’s mostly for kids.
As a result, we ended up using a regular pool away from the water park.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 13 日
Davion
Davion,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 11 日
Debbie
Debbie,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 10 日
Diana
Diana,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 5 日
Very nice room however we had to change rooms because the air conditioner was broken in the room we were given. It took a long time to get the new room assignment. The pool, pool bar, activities and restaurants closed early so if you think they cater to night owls they do not. It is all family scheduled times for activities and meals
Rebecca
Rebecca,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 3 日
Not again
When arriving we were greeted with an hour wait to check in, while doing this they are vetting people to offer Timeshare showings to, which holds up the line. Upon arrival to our room we had noticed the light flickering. Upon arrival of crib delivery I opened it to find all of the contents from photo 2 in the crib that was wrapped in a garbage bag. Then when my husband turned on the water and brown fluid was coming from the sink. Then when we went to give our one year old a bath at 9 pm the water wouldn’t turn on. They did move us to a new room and brought a new crib however there was pubic hair in the new condo bathroom also.
Definitely do not recommend
Ronnie
Ronnie,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 28 日
Miranda
Miranda,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 27 日
The room I stayed in didn’t have AC in the shower did not work Wi-Fi. Also don’t work.
Sergio
Sergio,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 18 日
真实旅客
1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 9 日
Skip this resort
Resort had no vending machine no ice machine machines my window was covered in mold my room smelled like cigarettes. There was no blow dryer in the room. I would not suggest this resort to anybody I know.
Alicia
Alicia,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 6 日
Great Place
Really great staff and I would stay again and recommend!