The floor was filthy when we checked in around 4pm. Shortly after, I went to the front desk and asked if housekeeping could go over the floors again. The front desk employee said housekeeping was gone for the day and all she could do was leave a note for the manager for the next morning. She also offered me disposable cleaning rags to clean it myself.
There were also drink marks on the nightstand and finger streaks across the tv.
Prior to completing this negative review, I filled out the hotel’s feedback form and reached out to the hotel via email and heard nothing back.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 11 日
Victor
Victor,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 6 日
Greg
Greg,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 30 日
Broken things make a poor experience
We checked in late and just wanted to get to bed. Our room was the last one available that night. After a lengthy check-in, we got up to our room to find that the shades would not go up or down. The thermostat had no reality to what the actual temperature in the room was. The tub did not drain and had stains on the bottom. The lightning was complicated and even with all of them, mine was insufficient. We did not complain as it was now one in the morning and just wanted our sleep, knowing there was no other room to get. When I spoke to the front desk the next morning, the girl was immature, cried and could not do anything to compensate us and or deal with the situation.
Jeffrey
Jeffrey,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 22 日
Nice clean hotel! Perfect for a 2 night stay
Kamisha
Kamisha,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 11 日
Analyn
Analyn,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 11 日
Hotel was very clean and staff was cery friendly, breakfast could be stepped up a little
Robert
Robert,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 6 日
Staff was friendly and hotel was very clean
Matthew
Matthew,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 2 日
Robert
Robert,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 27 日
An over nighter , passing through VA
It was great & convenient for me being near the highway . Everything was great , the only down part was the comforter in my room was stained , optics it when I went to pull the covers back. They did come & bring me a new comforter
Juanita
Juanita,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 24 日
William
William,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 19 日
Dirty Room
Dirty room- dirt and spill stains on floor- hair and fingernail clippings on bathroom floor. Trashcan had not been emptied and no towels. The front desk ladies were very apologetic and tried to be helpful. No other rooms available and it was late when we checked in or we would have searched elsewhere for a room.
Called Hotels.com for help and only received a small refund and not in real money. The hotel supervisor said she couldn’t help since we booked 3rd party- just some Hilton Rewards points. All in all a waste of money. Booked here because they had the highest rating.
Caroline
Caroline,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 13 日
Izabella Christine
Izabella Christine,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 9 日
Southern Comfort
No hassle check in and check out
Sharon
Sharon,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 8 日
Barbara
Barbara,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 29 日
Nice place
Olayinka
Olayinka,3 晚行程
Orbitz真实住客点评
6/10 好
2025 年 4 月 26 日
Nice
marwan
marwan,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 25 日
New, quiet, clean, breakfast included, and great service.
Steve
Steve,1 晚商务旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 23 日
Nice hotel
Hasan
Hasan,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 23 日
Jonathan
Jonathan,3 晚行程
Orbitz真实住客点评
8/10 很好
2025 年 4 月 21 日
Okay
The place was amazing near a lot to stores. I just wish that they had a microwave in the room and more breakfast options
Lourdes
Lourdes,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
Hosia
Hosia,2 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 4 月 20 日
Close to stores and restaurants
Quiet and good rest
Lourdes
Lourdes,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 20 日
Thanks for Late Check-in
I’d driven long distance from Florida and super-appreciated easy late check-in at 1:30 am. Everything was fine except floor was sticky/dirty. I could also have done without the blaring cacophony of multiple TV morning programs when I went down to breakfast.