Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive

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Putting you within a 15-minute drive of Ultramar Ferry Puerto Juárez, Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive offers a private beach where you can enjoy free cabanas, beach umbrellas, and volleyball. 12 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and aromatherapy. Dining choices include 9 restaurants and the 2 beach bars are great places to grab a cold drink. Other highlights at this luxurious property include 14 bars/lounges, a free kid's club, and a fitness center.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 9 restaurants and 2 beach bars
  • 14 bars/lounges
  • Full-service spa
  • 12 outdoor pools
  • Free children's club
  • Fitness center
  • Free beach cabanas
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels

Feel at home (6)

  • Babysitting (surcharge)
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Premium TV channels
  • Garden

Room options

Available filters for rooms
Showing 10 of 10 rooms

Family Club One Bedroom Suite (Outdoor Jacuzzi)

9.2 out of 10
Wonderful
(7 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Family Club Swim-Up Suite (Outdoor Jacuzzi)

  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Family Club Plunge Pool Suite

  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Club Suite (Outdoor Jacuzzi)

  • 95 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Queen Sofa Bed and 1 Twin Murphy Bed

Mirage Club Swim-Up Suite (Outdoor Jacuzzi)

  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Mirage Club Plunge Pool Suite: Sky view

9.8 out of 10
Exceptional
(6 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Bed

Mirage Club One Bedroom Suite (Outdoor Jacuzzi)

9.6 out of 10
Exceptional
(4 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Mirage Club Swim Up Suite Oceanfront (Outdoor Jacuzzi)

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Mirage Club Plunge Pool Suite Oceanfront

10.0 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Mirage Club Oceanfront Suite (Outdoor Jacuzzi)

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About the neighborhood

Map
Carretera Libre 85 - Punta Sam, SM 6 Manzana 2 Lote 1 Sublote 3, Costa Mujeres, QROO, 77400

What's nearby

  • Playa Mujeres Golf Club - 5 min drive - 3.2 km
  • Mujeres Beach - 8 min drive - 5.3 km
  • Punta Sam Beach - 12 min drive - 7.7 km
  • El Meco Archaeological Site - 15 min drive - 10.2 km
  • El Niño Beach - 18 min drive - 12.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 47 min drive

Restaurants

  • ‪So Cal Gourmet Food Emporium - ‬14 min walk
  • ‪Grand Caribe - ‬11 min walk
  • ‪Kulinarium Riu Latino - ‬10 min walk
  • ‪The Shores Restaurant - ‬14 min walk
  • ‪Restaurante Grill - ‬11 min walk

About this property

Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive

Putting you within a 15-minute drive of Ultramar Ferry Puerto Juárez, Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive offers a private beach where you can enjoy free cabanas, beach umbrellas, and volleyball. 12 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and aromatherapy. Dining choices include 9 restaurants and the 2 beach bars are great places to grab a cold drink. Other highlights at this luxurious property include 14 bars/lounges, a free kid's club, and a fitness center.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

24-hour room service (limited menu)

In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Snorkeling

Land activities

Fitness facilities

Tennis

Volleyball

Kids club

Lessons/classes/games

Aerobics

Bartending

Dancing

Water fitness

Yoga

Entertainment

Onsite entertainment and activities

Theme parties

At a glance

DONE

Hotel size

    • 605 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 9 restaurants
  • 14 bars/lounges
  • 2 beach bars
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service

Traveling with children

  • Free children's club
  • Playground
  • Childcare in room (surcharge)
  • Children's games

What to do

  • On a private beach
  • Beach volleyball
  • Parasailing
  • Personal watercraft (motorized)

Working away

  • 2 meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Wedding services
  • Free beach cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Romance packages

Facilities

  • 7 buildings/towers
  • Built in 2025
  • ATM/banking
  • Garden
  • Terrace
  • Fitness center
  • 12 outdoor pools
  • Full-service spa
  • Lockers available
  • Banquet hall
  • Reception hall
  • Outdoor furniture
  • Walkway to water
  • Colonial architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 71
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Tile flooring in public areas

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Espresso maker
  • Electric kettle

Sleep well

  • Pillow menu
  • Turndown service
  • Pillowtop mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

Food and drink

  • Free bottled water
  • Highchair

More

  • Daily housekeeping (surcharge)

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 17 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

Frequently asked questions

Is there a pool at Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive?

Yes, there are 12 outdoor pools.

Are pets allowed at Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is noon.

Is there an onsite casino at Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive?

No, this property doesn't have a casino, but PlayCity Casino (18-min drive) and Royal Yak Casino and Sports Book (19-min drive) are both nearby.

What is there to do at Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive and nearby?

Have fun with onsite activities like parasailing and volleyball. Additional recreation onsite includes volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 12 outdoor swimming pools. Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive also has 2 beach bars and a private beach, as well as a Turkish bath and a garden.

Are there restaurants at or near Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive?

Yes, there are 9 onsite restaurants.

What's the area around Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive like?

Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive is in Costa Mujeres Resort Strip. Popular attractions include La Isla Shopping Mall, which is 33 minutes away by car.

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Reviews

Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Amenities

9.2

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • The beach was beautiful, soft, and perfect for relaxation with clear water and plenty of spots to chill. (20 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

Great food, great service, great beach
Candace, 4-night trip
Verified

10/10 Exceptional

Nice, big, new and clean rooms and beautiful beach.
Jolanta, 10-night trip
Verified

8/10 Very good

Resort is amazing and staff very friendly. However the resort is not fully operational yet, still construction workers on site and dust. Food is excellent.
Maria Christina, 7-night trip
Verified

8/10 Very good

Great food and staff. Still putting finishing touches on the facilities.
Elizabeth, 7-night trip
Verified

10/10 Exceptional

Beautiful resort and friendly staff. Food was amazing. I highly recommend Erik or Isaac as a butler, they were amazing!
Amanda Elizabeth, 10-night trip
Verified

8/10 Very good

Modern amenities Nice beach (little Saragasso) Great restaurant designs Very nice staff
William, 8-night trip
Verified

8/10 Very good

staff very friendly
Greg, 5-night trip
Verified

10/10 Exceptional

perfect and super huge hotel! I love the family suite room , very comfortable and convenient ~~ clean and brand new~ Butler service is great <
Chichi, 6-night trip
Verified

10/10 Exceptional

Clean, relaxing environment
Masoud, 7-night trip
Verified

10/10 Exceptional

We had a great time! Resort isn't completely finished yet, but the food, staff and beach are absolutely amazing. Our room was huge (Mirage Club 1 Bedroom) with 2 full bathrooms! Jose Baez our server at the pool was the absolute best. Waterpark looks super fun too!
Stacy, 5-night trip
Verified

10/10 Exceptional

Excellent service I had a great time the resort is amazing and the people who works there was amazing too! My server from the Italian restaurant Jordi was great! I will come back soon
Briana, 3-night trip
Verified

8/10 Very good

Clean. Courteous staff. Mauricio the butler was attentive and helpful and helped resolve the problems we had quickly. Food choice was good and the first come first policy in most restaurants was great.
Parminder, 7-night trip
Verified

10/10 Exceptional

Clean room' and entire resort was immaculate. Beach and ocean were beautiful, comfortable beach beds and lots of space. Food was all fresh and nasty Resort lacked some excitement,;could of used some better entertainment and some more options after 11pm. Great place to relax. Travelled with wife andb2 teen kids18 and 16, we all enjoyed the family time and relaxing time. Would definitely go back if they can put together more entertainment and improve the after dinner vibes
Sinead, 5-night trip
Verified

8/10 Very good

The beach was spectacular but the resort was still being worked on hence lots of dust and noise. The room was lovely but the mini-bar service was haphazard at best. Italian, Japanese and Mexican restaurants were great, others were disappointing. Our Concierge Derian was very helpful and made the holiday better.
Randy, 14-night trip
Verified

8/10 Very good

Amazing resort, delicious buffets and restaurants, great alcohol selection at bars, very fine sand. The pool could use some heating. Probably due to its recency, the hotel’s wait staff is still adjusting and the service was inconsistant (ex. not receiving specialty coffee until the end of breakfast, forgetting orders or to take orders).
Xavier, 6-night trip
Verified

6/10 Good

The staff was very pleasant, the rooms were clean and stocked up with refreshments and water. The shower drain was not working properly, and water was running out of the shower stall into the bathroom. reported it, never got fixed,
Maged, 6-night trip
Verified

10/10 Exceptional

The hotel is beautiful, the food is delicious, everything is super clean. The butler assigned to us, named Teran, simply made our stay so much better; everything was perfect thanks to him. All the bartenders were always very friendly and served us with a smile, but the bartender at the lobby bar on the lower level was simply the best—he made delicious cocktails. And what can I say about the restaurants? Absolutely delicious. Last but not least, the entertainment staff brightened our days with their charisma and enthusiasm, and the girls at the kids' club were super nice and attentive; my children adored them. I will definitely return.
Georgina, 6-night trip
Verified

8/10 Very good

Thanks, Tete for the great support throughout our stay. You made our stay so nice and smooth. The check-in was smooth and the room we got was great, no issues and we had two roller beds (four adults). The reason for the four stars is the new year eve and Indian restaurant services. Clearly the resort is understaffed and not prepared for this soft opening. Some issues also still pending like shaky tables, and ice cold pools! Overall, we enjoyed our stay although we had some incidents with rude staff at the Marketplace and Indian restaurants on the 31st and January 1st dinners.
Sameh, 8-night trip
Verified

6/10 Good

Still largely under construction. Food/service was good. Entertainment team was great. Our room still had construction materials inside. A/C was not consistent, wifi/phone was down for 2 days. Our Butler wasnt great, said he had 20+ rooms at once and was not very reachable. Asked for pillows, aromatherapy, & a banner for our door 4 times and it was never delivered. Lots of room for growth at the resort, Elegance next door is still our favorite
Emilio, 7-night trip
Verified

6/10 Good

I am giving them a 3 only because I feel they are having grown pains as a newly opened resort. Dinner was to long of await and not enough choices honestly. The buffets were fine. The room was clean but some things didn’t look “new”. The staff is extremely friendly and I give them a 4. Our butler was amazing and very responsive. He was with us even at check out with us to make sure we were all good! The beach was great. Love the beach huts. The shows were ok with the last day of our stay being the best as they had a great Mexican celebration with great food and entertainment. I really would like to go back and give it a second chance after being opened a while.
Maria, 3-night trip
Verified

10/10 Exceptional

Beautiful resort with top-notch food—we tried everything and were never disappointed. The staff are amazing, hardworking, and incredibly accommodating. The resort even has a dedicated chef for dietary restrictions. Our butler, Oscar, truly went above and beyond. He was on top of everything and surprised us throughout our stay, including special touches for our anniversary. The nightly shows were great, and Mexican Night was AWESOME. I loved that only two restaurants required reservations—it made dinners stress-free and easy to walk in anywhere. The beach was beautiful, the room was spacious, and we loved having two washrooms. The oceanfront swim-up had a gorgeous view and easy swim-out access. The only downside of the entire trip was that the pools were cold—otherwise, absolute perfection. Thank you to Oscar and all the Majestic Mirage employees who made this trip truly memorable.
Sarah Samer, 6-night trip
Verified

6/10 Good

This is NOT a five star. And the prices that they are advertising make it even LESS than a five star. We were at the resort for three nights in January and were very surprised and disappointed with the food quality and options. I want to give the resort "grace" as they were just opening but the disappointments were in "basic" amenities like soda options and not having straws? However. it did deliver on the two things I wanted. A fabulous beach and our ocean front plunge pool view. PERFECT.
carla, 3-night trip
Verified

4/10 Fair

We stayed at this property from Dec 27-Jan 2. It had just opened 3 weeks prior and in my opinion, it should not be open for another 6 months to 1 year. We encountered so many issues I cannot in good faith recommend this resort to anyone. Even basic amenities such as having towels for the pool/beach were not met. Every day was a constant search for towels. We had to change rooms once because of the ongoing construction and jackhammers in the morning. The tables in the Seaside Cafe were all broken and wobbly. We made a dinner reservation online for New Year's Eve which was accepted and then when we got there, the restaurant was closed. The pool in our 5th floor suite overflowed to our balcony below. They assign each guest a butler which sounds great in theory but unfortunately I can't name a single thing he did for us. Food was pretty good, lots of cabanas and the property itself is beautiful but they are so not a 5 star hotel. Don't stay here!
Monica, 6-night trip
Verified

4/10 Fair

We stayed during their soft opening. I have been to hotels with soft openings and to Cancun / vicinity many times. I was extremely disappointed in the condition of the hotel. There was dust from Sheetrock work everywhere. The restaurants, rooms and elevators smelled like fresh Sheetrock work that was drying and sanded. It was a construction zone everywhere. The bottom of your shoes were covered in dust constantly. The foot wash at the beach was not operational so guests had to wash their feet in the pool creating a sand pile in the pool. Very disappointing and shocking for what we paid for a supposed 5 star resort. We stayed at SLS last year during their soft opening and it was 100% completed and was a true 5 star hotel. Bottom line - the resort was not ready for guests but they opened anyway. I paid full price for the resort - very disappointed.
Fountains in main area under construction
Construction zone near main area
Construction zone
Construction zone
Tim, 5-night trip
Verified

8/10 Very good

New resort hiccups. Water stains, broken jacuzzi, online menus didn't match actual menus they could deliver. Music was so loud we couldn't talk during dinner in the plaza. Kids were walking around with their hands covering their ears! That all being said- the staff were amazing and very helpful! They turned the music down, fixed our jacuzzi, they never looked like they were expecting a tip, and the food was above average at all times. The beach was lovely. Always a chair available. Drink lines were non existent. Though they default the drinks to levels that I find too sweet-- not the bartenders' fault. The have a bunch of premixes they use-- and either they're just cheap mixes and use too much sugar or they don't adjust the recipes by taste when making them every day. Bartenders were apologetic when I asked for them to make things less sweet. Also, I think the bottles alcohol was watered down. I had a few things straight for sipping and they didn't burn as much typical. Though that could just be my imagination. I will probably come back.
Chadwick, 3-night trip