Hotels in Pontprennau

"Great location right in the city centre, staff were very helpful, room was nice and we did bring our dog would visit again "

"Family room didn't match the pictures on the website. The bunk bed was incredibly unstable that we couldn't allow our child or anyone else to sleep up there. I can only presume the hotel are upgrading this room at a later time?. Unfortunately wasn't a pleasant stay due to someone having a domestic argument in the corridor and the condition of the walls meant we heard everything in the corridor and the room next door. Room clearly on the hotels to-do list."

"Lovely"

"Lovely "

"Great location. Hotel needs updating"

"Hotel was pleasant but a bit outdated and tired. Beds very comfy. Tea and coffee making facilities disappointing. "

"Front desk staff were horrible at check in, The asked them where the ice machine was, they told me on the first floor, went there could not find it, they insisted it was there. Asked a different staff member the next morning and was told the ice machine was broken and removed a few days before"

"The room was a good size and the parking was free all weekend. However the pool area was so busy we didn't use it, the bar and restaurant was very expensive. "

"Great location and friendly staff. Some areas of hotel looking a bit tired and issues reported were not dealt with. Rooms are ok but seem disjointed with furniture & appliances in awkward positions. "