Hotels in Gonzalo Guerrero

"Great rooms, service and staff were very friendly "

"Near Quinta Avenida and Calle Constituyentes, this property is wonderful ! Very modern and spacious and clean. Easy walk to everything in Playa Del Carmen. I love the Acapulco style chairs!"

"Great location, nice hotel and good service"

"We had such an enjoyable stay at this resort. The whole grounds including pools and buildings are very beautiful. Very friendly staff and perfect central Playa del Carmen location!"

"Clean room, great staff, restaurants were fantastic. "

"Staff was top notch, Alma at the front desk was so helpful."

"Todo bien gracias "

"When we arrived for 5 nights, the receptionist said that they had no record of the booking from Expedia! I produced my hard copy of the reservation. We were able to stay for 2 nights only as the hotel was busy, and had to find another hotel for 3 nights. Unfortunately this is the second time that a reservation with Expedia in 6 months was not recognised by the hotel. Our previous problem was with Polwaththa Ecolodge in Sri Lanka in February 2025 and that was fully paid! The hard copy was...

"Beautiful condo on quiet street next to shopping and dining. 24 hours front desk one street over was very helpful with information. The beach is about 10 minutes easy walk. "

"Close to everything you need. Excellent restaurants and nightlife within walking distance. A little loud as it's right on 5th Avenue but we got used to it. "

"Nice place to stay. Great for 4 people. Close to the busy area of playa, lots of shopping and restaurants. Beautiful grounds. Overall really positive. "

"Great place and really good price"

"This property was beautiful on the outside with a great pool scene. It is also conveniently located just steps away from Playa Mamita Beach and 5th Avenue. HOWEVER, internally, the room was quite run down and dirty. Many electrical outlets didn't work. The entire hotel's water was shut of during the middle of the night secondary to reportedly repeated water pump failures explained to me by the manager of the property. There was no blackout curtain to the large sliding door to the balcony. There...

"The breakfast menu was excellent "

"I never leave reviews but I think it's necessary. My daughter and I were traveling alone and also don't speak spanish unfortunately. There were times where we got ourselves into a pickle and the property owners went so above and beyond to help, it was incredibly meaningful. Ester and Skip were both so kind and generous, it makes this property stand out from any other place we went on our vacation. The Hacienda itself is 5 minutes from Xcaret, so you are so close to the action, but the...

"Staff & accommodation was exemplary "