Hotels in Old San Juan

"Room was great for a short trip! Staff was very helpful! Amazing location, literally near everything!"

"Pool was small. The check-in was a nightmare. They did not have the room ready at the advertised check-in time. I had to wait 4hrs to get the room."

"It was a beautiful property, however the room was not as well maintained as the rest of the hotel and did not match up to the price. Also found the cost of food and drinks unreasonably high for what you were getting. I have stayed at other places in the area that were nicer and much more affordable which is why I personally wouldn’t stay here again or recommend it to a friend"

"The pool & beach was relaxing."

"Our room had no windows. I wouldn’t have rented it if I had known that. Also the seating area outside our room had no sound absorbency so when we were trying to sleep, people coming into the room on their way to the elevator were very loud. Staff were very nice. Atmosphere of the hotel was kind of sterile."

"We loved how it did not feel overcrowded and there was plenty of space on the beach during the day. Multiple places for a drink and a meal close to the resort as well. If you feel like leaving. But you really dont have to. Great place. "

"I loved it here, I would definitely stay here again"

"I really liked the old charm. Ate dinner there the first night and the food was absolutely delicious. Our room was cleaned every day and the staff was so delicious. It’s also in a great location, accessible to walk to several restaurants and to the fort. Took an Uber to their sister hotel to go to the beach, which gave us free chairs, towels, and umbrella. Can’t beat that. I would definitely go back to this hotel again."

"the rooms needs to be updated, rain a couples days and we have leaks in the ceiling all over the room , we had to complaint and they changed us for small room that doesn’t have hot water in the shower, I am surprised how you rated this hotel nine when needs a lot of work in the rooms , we complain about the hot water but never got fix that issue. the room was clean no place to put your stuff , you have to keep everything in the suitcase, love the location, I learned that never believe in the reviews, the upper deck was dirty snd looks like abandoned, well very bad experience and I never will recommend this hotel"