Hotels in Cuzamil

"It's the kind of place where you feel like every detail is intentional. I can't recommend it enough- if you love a well managed, serene escape full of natural beauty, this is it!"

"The bar servers very bad drinks We ordered dinner twice to the room Very disappointing "

"We have been to a number of resorts in Mexico. We booked this resort based on the positive reviews. We liked the resort. It is smaller than other resorts we have been to which is mostly good, but some bad. We liked not having to reserve the restaurants. We were able to walk into the restaurants 8 out of 10 nights. We choose to go to the buffet for two nights. They only have 4 restaurants and a buffet on the resort for the peasants, not privilege people. We ate at all of the restaurants, most of them twice. The food was good for All Inclusive. Our favorite was the French Restaurant. A negative is that this resort only has 4 restaurants for the peasants. The rooms were great, clean, hot water quickly, towels exchanged daily. We did have to get up early in order to reserve chairs, in the shade, at the pool. I got up at 6 AM the first day and barely got a chair. I ended up getting up at 4 AM the following days in order to reserve our chairs. This is the earliest I have ever gotten up in order to get a chair by the pool of any resort we have been to in Mexico. The beach is ok. We were there when the Sargassum was high. I would go back to this resort again. The trade off of a small, clean resort with great hot water is a no brainier for us. The resort was a bargain at the price we paid for what we got. Don’t use Etransfers. They didn’t pick us up from the airport, even though we waited an hour for them. They also didn’t pick us up from the resort. A total rip-off."

"What can I say!! This property is a 10000/10. We had a beautiful swim out suite. The room was cleaned daily. The staff went above and beyond. The spa was amazing. If you are weighing your options just book it! You will not be disappointed. The drinks are strong and the steak house is really world class! "

"My stay at Riu Tequila had some great highlights, but also a few letdowns. The entertainment team was truly top-tier — easily 10/10. They consistently organized activities throughout the day and night and made a real effort to engage guests. They were friendly, energetic, and made the experience fun. The shows were interactive and kept us entertained the entire stay. Another standout was the cleanliness. This is one of the cleanest hotels I’ve ever stayed at. You constantly see staff maintaining the property, and the rooms were spotless every day. However, the biggest disappointment was the food and drinks. For a RIU resort, I expected much better quality. Most of the cocktails tasted watered down, which was surprising. The food overall was hit or miss during my six-night stay. The buffet was excellent on two nights, offering a great variety of meats and fresh options, but inconsistent on other days. The restaurants were decent, but definitely could have been better. Compared to other RIU resorts I’ve visited, this was a noticeable downgrade in both food and drink quality. One important thing to note: this is not a beachfront property. You’ll need to take a golf cart or walk across the street, which takes about 7–10 minutes. While the golf cart runs every 10 minutes, this could be inconvenient for elderly guests or anyone with mobility challenges. Overall, I’d rate this resort a 7/10. The property is beautiful, and the entertainment and cleanliness really stand out. "

"Thank you for giving us a unique vacation."

"Super nice room, very clean, staff, food, and pool were great. "

"The hotel is very well maintained, clean, and the rooms are spacious. The service was excellent throughout our stay. The food was great across all the restaurants, including room service. At check-in, we were asked to put down a $1,500 deposit toward dining within the resort, which we declined. It’s worth noting that food prices are on the higher side, and a 20% gratuity is automatically added everywhere—even for small purchases like ice cream at a stand. The location is convenient, with easy access to Playa del Carmen—we went there one evening and it was a nice option nearby."

"Very convenient to all that is Playa del Carmen "