"The staff where lovely friendly and informative. Was nice to be greeted at the car park and tour of hotel. Breakfast was of good quality. Room let us down . Booked through 3rd party was advertised as double room with bathroom containing shower we got shower over bath"
"Great welcome to the hotel from the gentleman on reception, very friendly and helpful, even understanding when we over slept our check out time.
Room was very spacious and looked like we were in a new part of the hotel room 51, 51 had a great view over the garden where ducks and ducklings were swimming and playing. The garden to the rear of the property was beautifully kept, and the little bridge over the water and small village make of slate made the garden really standout.
Service at the bar was quick and the bar man was super helpful. Breakfast in the morning was a buffet, so you helped yourself which I prefer. The room was well decorated, and had all the features you would expect in a hotel room. Bathroom looked new and the shower was amazing with a raindrop shower head, bed was comfortable and pillows fresh.
1 thing to mention, don't push the button on the side of the toilet. (You have been warned 😉) Great stay and I would stay there again if travelling to the Lakes. Hotel is about 10 minutes drive from Barrow but far enough out not to hear any excess noise from the number of pubs in the town. Full marks for all. 👍"
"Nothing fancy here
We stayed for Two nights breakfast included. Unfortunately the chef didn’t turn up on both mornings so no cooked breakfast just cornflakes and toast .
Remote on tv didn’t work so we only had one channel available we informed staff but nothing happened .We got locked out our room twice had to get card key reactivated. I would not recommend this hotel unless you want a cheap overnight stay as they say you only get what you pay for."
"Top quality hotel in a brilliant location, absolutely loved it here.
We didn’t find a better bar to have a drink in or a better restaurant to eat in, all perfect… with a wonderful view over the lake too!
The leisure facilities really helped too, the pool was a proper pool you could actually swim in!
My only (very slight) observation might be that it did look a bit tired in places, with a bit of paint peeling off here and there."
"We stayed for 4 nights to use Carlisle as a base for the many train journeys possible from there. It did not disappoint. The hotel was excellent with good breakfasts and excellent evening meals . Staff were friendly and helpful and the rooms large and clean, although haven’t had a Triton shower for many a year!!! Would thoroughly recommend this hotel"
"Clean room, helpful staff and a nice breakfast selection.
Slightly understaffed at times, but Liam saved the day.
A nice guest lounge but not large enough for the guests wishing to enjoy an after dinner drink, chat or the garden view. And the bar is poorly positioned next to the kitchen and the far end of the dining/breakfast room."