We go back every year because the staff is amazing. Their staff retention is great and we have learned the staff. It is wonderful to return and they are there welcoming you back. Big thanks to Carmen, Edith, Fonzi, Furman, and Samuel. The Spa is very nice. Best message. Food is always excellent. It is an older resort but still very nice and clean.
Connie
Connie,10 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 3 月 13 日
Overall experience resort needs some renovation and updates.
Laurie
Laurie,3 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 12 日
Ok
Zazil
Zazil,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 3 月 10 日
Kayla
Kayla,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 10 日
Candace
Candace,3 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 3 月 10 日
JUAN
JUAN,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 8 日
Staff was terrific. Resort needs overdue maintenance and improvements. Food was good, but many options were removed from previous years. Great beach location.
improvements.
Gary John
Gary John,7 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 8 日
Richard
Richard,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 7 日
Slightly outdated, but the staff was fun and friendly. Food was great
Adam Michael
Adam Michael,5 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 7 日
First time in Cancun and this was our first all inclusive resort. The staff was amazing...So friendly and helpful and all with a smile!
The building could use a bit of TLC.
Lesley
Lesley,7 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 6 日
Love the staff at this hotel, they are truly amazing and are what keeps us coming back. We love the size of this hotel and it has amazing ocean view rooms. The food is good. The hotel itself is tired. It could really use some updates to the rooms. The pool could use a little more care as well. The views, the beach and the staff is what keeps us coming back.
Amy
Amy,6 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 6 日
Todo bien en general
JOSE
JOSE,6 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 6 日
Staff are Amazing - they make this place. Shout out to bar staff.
Katie
Katie,5 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 3 月 3 日
kevin
kevin,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 3 日
Todo estuvo excelente
JUAN DANIEL
JUAN DANIEL,1 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 3 月 3 日
The property should be condemned! Black mold visible. Holes in the building structure. Rusted jaquzzi tub, shower, & toilets. “All inclusive” needs to be changed to but some, get some. Restaurants food quality was horrible. Choices were lacking & good food you had to pay extra for. Worst experience ever in MX! Left the resort early due to these issues & they did not accommodate the issues or even giving any kind of refund or paying back for days missed.
matt
matt,9 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 3 月 1 日
No entertainment. First room was unsatisfactory. Phone and lights didn’t work. Had to upgrade for $20/night. Staff at restaurant was great. Place was outdated. Won’t go back however there were people there that had gone back
Lorraaine
Lorraaine,7 晚浪漫旅行
Travelocity真实住客点评
2/10 很差
2025 年 3 月 1 日
I would never stay here again. Worst vacation ever.
Luis
Luis,8 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 2 月 28 日
small and intimate to just relax without a million people around, nice views of the ocean, staff was excellent.
David
David,3 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 2 月 27 日
Beach is great! Rooms are clean. Everything could use an update. Staff are over the top welcoming and friendly. Food is ok!