Hotels in Downtown Playa del Carmen

"The hotel room was clean and spacious, the rooftop pool was lovely and it's in the perfect location to explore playa del Carmen without the noise from 5th ave. The staff were also incredibly friendly, we had a great experience with Cecilia and all the team. The breakfast was fairly limited, but considering it's included in the price, it was very good value."

"The staff were very friendly and helpful. The room was nice. They offer off-street parking. Three swimming pools. All within walking distance of everything you might want to see and do in Playa Del Carmen. "

"Great location. If you are just passing a night is a great place to stay"

"Great location, just one block away from the hot spot 5th Avenue. 26th Street is a perfect location that places you right smack in the middle of the best walking area in Playa del Carmen."

"Excellent is near to the beach and la Quinta beautiful hotel "

"We stayed at Colonial for one night before heading to the airport. Nice place, close from downtown. and cheap price for the night. Would recommend"

"The best thing about this hotel is own centrical it is to eveything in playa del Carmen. You have 5th ave, the ferry, cancun is like a 30 min drive, its location was definitely worth it for us "

"Excelent placement near groceries stores, civic center and Playa del Carmen strip. Toom was spacious with full equipment, laundry, stove, microwave etc. "

"June 2026 very recent START WITH BROKEN TOILET SET, I SLIPPED OFF THEN REMOTES FOR AC NEEDED HELP THEN SHOWER, FLOODED THE ENTIRE ROOM , WORST NO WARM TO HOT WATER THEY AGREEED. AND WAS SUPPOSE TO FIX HOT WATER TANK ADVISED TO USE ANOTHER ROOM ALSO NO HOT WATER,' PAST UPSET MY ROOM THEY DID NOTHING AND AGAIN COLD SHOWER NOT EVEN WARM , FORGET HOT. THEY DID NOTHING AND DID NOT UNDERSTAND ME. EXCEPT YES YES ROOM WAS NICE AND CLEAN , SERVICE WAS HORIBLE FOR A 9.4 EXCEPTIONAL RATING , MORE LIKE...

"I really liked the property it was close to main street in Playa del Carmen and still very quiet and peaceful. "

"Very friendly and helpful staff, the location is great 😃 also is very safe area!!!"

"We really enjoyed this small beachfront hotel. It has an authentic Mexican vibe with lots of stone pathways and tile and no elevators. Our large room overlooked the beach and had a large terrace with a hammock which was great for watching the sunrise. The beachfront restaurant was well run, with good food and quick, friendly service. They provided food and beverage service on the beach also. The beach area is busy, but we were able to find beach beds fairly easily. The hotel is just a few...

"This is a beautiful small boutique hotel in the heart of Playa Del Carmen. Walking distance to nice restaurants and coffee shops on 5th Avenue and close to beach. Nice terrace and swimming pool. Will definitely recommend and come back."

"The hotel has a classic appearance, and considering how near it is to 5th Avenue it was remarkably quiet (not silent, but not loud either). Room was clean and comfortable, the staff very kind. Cool oceanic water feature in the courtyard, and a nice small pool (we didn't have time to enjoy it ourselves). Close to lots of dining options, and s half block from 5th Ave. If we were going to spend more time in Playa del Carmen, we would definitely choose this hotel. "

"Great location. You can walk to the beach and to the ADO bus station. The hotel is cosy and it's got charm. The buffet breakfast could be better, but the staff is nice."

"Great low cost room close to everything including ADO. Will book again."

"Helpful staff and good location with access to the main tourist strip."

"We had a very pleasant stay. The room was nice and the ‘partial’ ocean view was lovely. The staff was organized and courteous. The attached beach cabanas and restaurant was exemplary along with their staff and food. Granted, this is a Mexican hotel so be prepared for construction ‘oddities’ and smaller bathroom dimensions. Nothing unsafe just quirky. A lovely lovely place in the heart of the action of Playa del Carmen "

"Second time selecting this Hotel. It is located in the area we enjoy the most in Playa del Carmen. The staff was always friendly and accommodating. We enjoy the swimming pool and the dancing event one of the evenings. We will definitely look forward to our next visit in Serenity. "

"Lovely hotel with inviting courtyard and great location near the square and amenities. I rented a bike for my stay which made getting around even easier (Playa del Carmen is a great city for cycling). The room was clean and spacious. Staff were courteous and pleasant. Would absolutely stay here again."