Benito Juárez Hotels

"Rooms,food,pool all great, only downside was the beach"

"Excellent stay. The only reason I didn’t rate it a 5 was due to seaweed which is not entirely a resort issue, although they could have done more to clean it up the beach was not swimable. Everything else was perfect for our trip! "

"Very clean and accommodating staff. Amable and Carlos were exceptional. "

"My friends had their wedding at the resort and everything was top notch. The service at every point was beyond amazing. Very attentive. The pools were not highly packed and even though there were families present , everyone was super respectful. There was never a moment where I thought i wasted money coming here and it was superb. Definitely would stay here again for a destination wedding or just for a getaway. The quality of food was so amazing and that's not always the case at some inclusive resorts. My wife and I took advantage of the spa services which were extra charge but the price wasn't any crazier than other places. Top notch service as well. We did the fish foot scrub and whereas some places just let you stick your foot in and that's it, this service involved the cleaning and washing of our feet first. When we finally sat down and put our feet in the fish tank, we were also given heated neck pillows for comfort. Room service was basically 24 hours and you can get anything from food to towels. The coco cafe was 24 hours where you can grab small bite sized food to bakery items to smoothies and coffee. We went to the cafe a lot thru our whole stay. My friends ceremony on the infinity pool was so amazing!! The lazy river was super relaxing and never crowded with people. Just a great weekend! "

"we were pleased since booked the hotel. friendly staff, restaurant service was the best, impressive hotel, we will be back for a longer stay!"

"The resort was very clean and staff was amazing. Definitely recommend. "

"The resort is beautiful but out of 4 nights i couldn’t get a reservation. You have to pay for extra WiFi over 2 devices. "

"If you choose resorts based on the beach experience, I won’t recommend Dreams Rivera Cancún. The resort was very well maintained, unfortunately, the seaweed situation was not well managed. We paid extra for the Preferred Club which put us right on the edge of the property which was next to a vacant property where the seaweed was permitted to build up and build up. They were using tractors and dump trucks to pull the seaweed out the week we were there and the smell was like death. We saw at least three dump truck loads of seaweed loaded up and it barely made a dent in the remaining seaweed. From our balcony, it was rancid smelling. The beach was even worse smelling, but it was near impossible to get a beach chair anyway. People would start saving chairs at 7 am, then not show up until 11 am or noon to actually use the chairs. If Dreams had the seaweed situation under better control, as well as the beach chair situation, this would have been a 5/5 review because the food, bars, staff, resort, rooms, entertainment, etc. were all on par with previous stays at Dreams."

"The hotel is very nice but restaurant never available imposible to make reservation or get a table "