Luxury Hotels in West Midlands

"The room was not ok, but I was promptly moved into another room, from which moment everything went well."

"The whole experience has been first class. The apartment was stunning and extremely clean. From the moment we booked, the communication and customer service has been exceptional. I would highly recommend staying at this amazing apartment. "

"As usual nice warm room. Very handy for my trips."

"My friend and I stayed overnight at Nailcote Hall Hotel as we were attending our Christmas party there, and overall we had a very pleasant experience. Check-in was quick and easy, with a very friendly and welcoming lady on the reception desk. Our room was spacious, clean, and well presented, with a good-sized modern bathroom. Tea and coffee facilities were provided with a nice selection, along with two cans of water, which was a thoughtful touch. The room was well equipped, with two hairdryers, an iron, and a trouser press. The bed was very comfortable, the pillows were good, and we both had a great night’s sleep. Breakfast the next morning was also very enjoyable, offering plenty of choice for both continental and full English options. Tea or coffee was brought to our table, which was a nice service touch. We managed to get a great Black Friday deal and paid just under £45 each, which we felt was excellent value for money. However, I don’t think we would have stayed at the normal full-price rate. Overall, a comfortable and enjoyable stay, especially at a discounted price."

"Clean rooms nothing was too much trouble and an absolutely splendid meal in the restaurant, will definitely recommend and will definitely stay again."

"great stay, i stayed in the club room, it was very quiet, good views and very comfortable"

"Quick service & clean room. Big bed, spacious but heating was broken. Clockwork timer next to bed slightly annoying ticking when you’re trying to drop off. "

"Could have more variety for breakfast not much taste to the sausages if I’m honest had better from budget hotel. "

"It is always a pleasure to stay here and i love that "coming home" feel. Always a great visit and look forward to returning.. "