Quintana Roo Hotels

"was the best option for our vacation and we will return to the same hotel..excellent attention, the best food and 10 out of 10 in the cleaning the hotel strives to serve with privilege to the guests "

"This is probably one of the best places to stay in Cancun. Amazing facility, staff was always helpful and friendly, every meal we had was excellent, and the pools were always clean with enough loungers to be able to find one when you wanted to just lay by the pool. Only two cons/negatives: 1. The beach they are located on is not one where you'd want to swim. The water is so shallow that there is alot of brown seaweed that also covers the beach due to tides. It smells like a bay at low tide due to it laying out in the sun. However, the pools are so nice in the resort that you can still enjoy them and not miss the beach. (We actually got a day pass from the resort planners for a trip to another beach in Cancun that didn't have seaweed, so were still able to have a "beach day" on our trip). 2. The second con is the pushy sales people trying to sell their vacation club. I sat thru what was supposed to be 90 minutes which ended up lasting over 2 hours. I got free day passes to their sister facility, "The Moon Palace- The Grand" but never used them. I stayed at The Moon Palace - Sunrise. They then tried again after I checked out and I still had to decline them 5 x's. If you know ahead of time that you don't want to sit in on one of these "presentations" and you decline it, you will have a great time other wise. Other than those two things our trip was amazing."

"Most amazing resort I’ve ever been too! The staff is incredible, the resort itself is STUNNING. So many activities to do, you will never be bored! I’m already booking my next trip to come back in March. "

"Room was amazing "

"We stayed here to celebrate my birthday and our 1st anniversary. We’re very happy, our room was beautiful, spacious and clean. The views from the room and balcony were amazing. The beach was clean and clear. Sadly, we didn’t get to spend so much time in our room or hotel as it is our first time and we wanted to see as much places as we can in our 4 days. But we’re happy to see the room is cleaned whenever we come back at night. The breakfast has plenty of options and the view and the sunrise was spectacular. The hotel was close to everything and was only 10-15 minutes away from coco bongo and other bar/club."

"Everything fine except they were painting our floor and smell of paint was intense"

"Very clean room and bedding. "

"It was very nice "

"Staff were amazing, room was maintained very well and I would recommend the Riu cancun "